The two-year investigation into Google’s “Street View” privacy violations from 2006 to 2010 culminated a few weeks ago, with a $7 million fine and Google’s promise to educate both their employees and the general public about protecting private data. The case, brought by 38 US states, against Google alleged that the internet giant collected private information including passwords, email addresses, and medical and financial records, when Google cars scoured roads across the nation, accumulating images for the Street View aspect of Google maps.
While the $7 million fine is pocket change for a company worth upwards of $200 billion, this settlement is significant, as Google is once again associated with privacy violations, hurting their public image. Previous privacy violations included the sharing of personal information and internet search queries of users to third parties; Google cookies working with Viacom to keep records of videos watched on Nick and NickJr.com; using security settings on Safari to track online activities of iPhone owners; and, automatically connecting all Gmail users in Google Buzz, making data public without permission.
So this lawsuit against Google for the collection of private data is just the most recent of numerous privacy infringements that are directly associated with the revolutionary business that is Google and certainly won’t be the last. The Google Glass Project, which I have already discussed, comes to mind immediately regarding the potential of privacy infractions that could be brought about by Google’s game changing technology. Google Glass offers a combination of wearable computing system, and introduces augmented reality (virtual reality which aims to duplicate real world environments on computers) for the first time in the form of glasses.
Hardware like this, which allows users to take videos of everything they are seeing and hearing with a simple tilt of the head or voice command already raises privacy concerns before taking into account the development of huge amounts of software, which you can be sure will be invented, in the not so distant future.
Google’s mission to, “organize the world’s information and make it universally accessible and useful,” has made the company a trailblazer, whose growth is only paralelled by the cyber laws, which its growth has created and in turn, broken.
Following the mantra, “better to seek forgiveness than permission,” Google has spearheaded the seeming exponential growth of the Internet (and its market dominance,) acting first and asking questions later. But what has made the privacy violations associated with Street View, and most likely Google Glass, so scary is its ambiguity.
The idea of a random car patrolling the streets, or an arbitrary person with glasses, having access to personal data ranging from medical forms to passwords is extremely worrisome. However, this is the life of an innovator, one pushing the limits – socially, economically, judicially and technologically, and Google is definitely one of the biggest innovators in recent memory.
So while Google Street Views’ privacy infringement is just the most recent of Google’s privacy violations, it is simply the result of Silicon Valley’s redefinition of both worldwide communication, the accessibility of information and the expansion of knowledge. For now, Google’s promise to educate its employees and its users on how to protect personal data, seems to be a step in the right direction, in protecting users’ private information.
Until next time,
Kelli Richards, CEO of The All Access Group, LLC
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Google has pending lawsuits with six other EU countries over privacy violations. EU law states that each nation can only fine Google a maximum of 1 million euros per case.