Category: Technology

“Indoor” Google Maps

Kelli Richards April 1, 2013

As revolutionary as Google Maps was, bringing instant, step by step directions straight to peoples smart phones; Google is in the process of once again releasing possibly the most game-changing technology to the maps industry since the invent of the sextant: indoor maps.

But before we explore the technology, its uses, and how it will change your day-to-day life, lets discuss the changes of the map-making industry, and how it grew with the development of new technology. The cartography industry grew in large part due to the intellectual expansion in Ancient Greece, and philosopher’s creation of basic mathematics, as well as geometry and calculus.

Surveyors used these new techniques to physically measure, plot, and illustrate landscapes by hand, without the use of some of today’s most fundamental tools. Map making became exponentially more accurate following the invention of the devices like the compass, sextant, and theodolite. The compass, of course providing the map maker with the essential cardinal directions; the sextant is a navigational instrument used to determine elevation above the horizon, in other words a sextant allows you to calculate a “line of position,” a path, along the surface of the earth. When used with other triangulation devices, individuals are able to determine latitude and longitude; and a theodolite is used to measure horizontal and vertical angles in relation to specific sites, allowing for greater measurements in surveying.

These devices, as well as countless others, allowed for greater world exploration and more accurate cartography of both “new” and inhabited lands. And while map making is dramatically different today in relation to ancient cartography in that the technology used is far more developed, the basic concepts remain. But in a time period in which rain forests are being destroyed, giving way for more urban living, where buildings scrape the sky, and people drive everywhere in their various automobiles- the need to efficiently maneuver around is incredibly vital.

Yes, we have had accurate maps for centuries now, but we still lack written, easily accessible indoor maps. And the “You are here” displays in malls don’t count, as they draw more of a parallel with mouse mazes than real usable maps. Rather, imagine being able to look up directions to a doctor’s office, classroom, or meeting location days before your actual appointment. Or running late to a job interview and being able to find the fastest step-by-step directions to places within a building. Google is currently making maneuvering around buildings far easier with their creation of indoor Google maps software.

This software, which is available on both iPhones and Android devices provides the user with a floor plan of the building they are in, allowing the users to figure out where they are, and orient themselves with their environment- even showing you what floor your on. Indoor Google maps will appear right through the Google maps app, allowing you to plan your entire trip from the comfort of your home to the room of your final destination. Talk about better than door-to-door service.

Until next time,

Kelli Richards, CEO of The All Access Group, LLC

Google: Street View or Street Fight?

Kelli Richards March 25, 2013

The two-year investigation into Google’s “Street View” privacy violations from 2006 to 2010 culminated a few weeks ago, with a $7 million fine and Google’s promise to educate both their employees and the general public about protecting private data. The case, brought by 38 US states, against Google alleged that the internet giant collected private information including passwords, email addresses, and medical and financial records, when Google cars scoured roads across the nation, accumulating images for the Street View aspect of Google maps.

While the $7 million fine is pocket change for a company worth upwards of $200 billion, this settlement is significant, as Google is once again associated with privacy violations, hurting their public image. Previous privacy violations included the sharing of personal information and internet search queries of users to third parties; Google cookies working with Viacom to keep records of videos watched on Nick and NickJr.com; using security settings on Safari to track online activities of iPhone owners; and, automatically connecting all Gmail users in Google Buzz, making data public without permission.

So this lawsuit against Google for the collection of private data is just the most recent of numerous privacy infringements that are directly associated with the revolutionary business that is Google and certainly won’t be the last. The Google Glass Project, which I have already discussed, comes to mind immediately regarding the potential of privacy infractions that could be brought about by Google’s game changing technology. Google Glass offers a combination of wearable computing system, and introduces augmented reality (virtual reality which aims to duplicate real world environments on computers) for the first time in the form of glasses.

Hardware like this, which allows users to take videos of everything they are seeing and hearing with a simple tilt of the head or voice command already raises privacy concerns before taking into account the development of huge amounts of software, which you can be sure will be invented, in the not so distant future.

Google’s mission to, “organize the world’s information and make it universally accessible and useful,” has made the company a trailblazer, whose growth is only paralelled by the cyber laws, which its growth has created and in turn, broken.

Following the mantra, “better to seek forgiveness than permission,” Google has spearheaded the seeming exponential growth of the Internet (and its market dominance,) acting first and asking questions later. But what has made the privacy violations associated with Street View, and most likely Google Glass, so scary is its ambiguity.

The idea of a random car patrolling the streets, or an arbitrary person with glasses, having access to personal data ranging from medical forms to passwords is extremely worrisome. However, this is the life of an innovator, one pushing the limits – socially, economically, judicially and technologically, and Google is definitely one of the biggest innovators in recent memory.

So while Google Street Views’ privacy infringement is just the most recent of Google’s privacy violations, it is simply the result of Silicon Valley’s redefinition of both worldwide communication, the accessibility of information and the expansion of knowledge. For now, Google’s promise to educate its employees and its users on how to protect personal data, seems to be a step in the right direction, in protecting users’ private information.

Until next time,
Kelli Richards, CEO of The All Access Group, LLC

From Rotary Phones to ??? – The Every Changing Market of Communications

Kelli Richards March 18, 2013

Snapping “selfies” (self-taken pictures) on the beach while drinking margarita’s and uploading them to social sites might be a good way to share the moment with friends, but the potential for bosses and professional colleagues to see the less-than-scandalous, but inappropriate-for-your-brand pictures is always lurking close behind. Snapchat, a currently trending app, has found a way for you to avoid awkward looks at the office, but still let your friends in on how your weekend getaway was spent.

Snapchat is for picture and video messaging only. For instance, it’s an easy and fun way to let your friends know what they missed out on when they turned down your concert tickets with a simple video message. You can control how many seconds the message is viewed (the limit is 10 seconds), and who sees it. Users can also add captions to their pictures and videos. Send a video of your baby’s first steps to your whole family in an instant, just remember to save the video (or picture) before you send it, because once it is sent, it is gone forever. Snapchat permanently deletes all of the pictures and videos that you send and receive after you’ve viewed them.

With the digital age exploding, communication is an ever-evolving market right now. It seems like a lifetime from rotary phones to smartphones, and the changes are coming at a faster and faster pace.

Some other apps changing the instant communication landscape are WhatsApp and Voxer. With these apps you can send a text message, voice clip, or video snippet with just a touch of a finger on your smartphone. The best part? They’re practically free.

WhatsApp costs $0.99 to download, but sending and receiving text messages and videos is free. After a simple download, users can enter their phone number, which the app software adopts as a username. WhatsApp syncs the contacts stored on the device and adds people –who also have the app. Once the app is set up, you can send unlimited texts, pictures, and videos. Another perk of this app is that you can use it internationally. Have a friend in England? Don’t worry, you can still send them pictures of your cat (Milo, in my case) or steamy mug of morning java. The app also makes chatting with a group easy; just add a subject line and people to the group to start messaging.

Similar to WhatsApp, Voxer also allows its users to text and send pictures, in addition to sending voices messages. Voxer yanks on your inner child’s desire to play because it is, in essence, a glorified walkie-talkie. The focal facet of this app is its push-to-talk feature. Want to remind your husband to pick up the kids from school? Send a verbal message in seconds.

There will always be a demand for a faster and better means of communicating. Who knows, one day soon we might even remember to go old school and communicate face to face. The invaluable power of a REAL connection, in real-time. Mind blowing, right?

What do you think will be next for communication technology?

Until next time,
Kelli Richards, CEO of the All Access Group, LLC

Has the Tablet Industry Finally Caught up to Apple? Just ask Microsoft.

Kelli Richards March 5, 2013

Microsoft Surface vs iPad PictureLess than a year ago, on June 18, 2012, Microsoft announced their series of tablets known as Microsoft Surface.  Microsoft declared Surface to be: “A feat of engineering and a work of art… With casing made from ultra-light and highly durable magnesium, Surface will change the way you work and play. Run Office apps, watch movies in dazzling HD, catch up with friends and family. Do it all on one beautifully and thoughtfully designed device.” 

The “tablet” is built with an integrated kick stand designed to prop up the device at an angle similar to open laptops, making viewing movies, listening to music, and the overall use of the device more preferable. Microsoft also offers a “touch cover,” (very similar to the iPad Smart Case) which clicks into the base of the tablet, doubling as a protective case and a touch sensitive keyboard. With the use of both the built-in kick stand, and the “touch cover,” Microsoft Surface looks more like a small laptop than a tablet, resulting in Microsoft describing the device as “a laptop in tablet form.” But ultimately, the real measure of success is the answer to this question: How does this laptop-tablet compare to the leader in the tablet industry: the iPad?

Let’s look at the user experience tech issues first. Microsoft’s Surface is longer and narrower in comparison to the iPad, however it is much thicker.  4.1mm thicker in fact, and it is 254 grams heavier than the iPad. In addition to Surface’s beefier external design, it falls short in comparison to iPad’s useable storage. Its battery life is also less than half of the iPad. The Surface retail price is around $500 and the Pro version is $900+/-, while the iPad ranges from $330 to $930 (the price increases with storage capacity and the usage of cellular data). However Microsoft’s Surface separates itself from the iPad in raw processing power, having the same Intel Core i5 processor found in Apple’s MacBook Air, which brings us back to the notion that the Surface represents the union of laptop and tablet.

Comparing Microsoft’s Surface series to either the Apple’s iPad or its laptops is simply unfair, as the Surface fits neither mold. But what Microsoft has indeed done is create a new piece of hardware, with a noticeable niche in the laptop-tablet hybrid field; one that may alter both industries in the near future.

It is these types of revolutionary inventions that foster competition and discourage stagnation. Just as blackberry and the iPhone competed for the smartphone heavyweight battle, resulting in ever expanding advancements, this new tiniest laptop (yet bulky tablet), may lead to unimaginable advancements in the new industry it has created.

We will need to watch closely to see if Microsoft’s “tablets” will challenge Apple in areas far beyond those of tablet sales.

Until next time,
Kelli Richards, CEO of the All Access Group, LLC

Google Glass: A Curse or a Blessing?

Kelli Richards February 25, 2013

downloadYes, Alice, we’ve definitely fallen into the looking glass. Google’s most recent project, Google Glass, will delve far into the realm of science fiction, bringing Tony Stark, Iron Man-esque technology to the masses. The Google Glass project delivers a wearable computer system in the form of glasses, offering hands free messaging, photography, and video recording.  Straight out of 007, this offers the ability to share everything you see, live, in real time: directions, reminders, the web – all seen through the lens, right in front of your face.

The glasses have a display in the top right corner of the frame, making endless information available at all times, and will reportedly connect with either your Android or iPhone implementing WiFi, 3g, and 4g coverage. These revolutionary specs won’t just be a piece of spectacular hardware; Google is negotiating with Warby Parker, a company which specializes in the sales of trendy glasses, in an attempt to bring infinite data while still looking fashionable.

The best part of Google’s Project Glass is that Google is currently allowing civilians, not developers, the opportunity to influence product development. Google declared, “We’re looking for bold, creative individuals who want to join us and be a part of shaping the future of Glass.” Applications are being accepted through the use of Google+ and Twitter, through the hashtag #ifihadglass.

While this idea of unlimited data being available even more easily than at your fingertips is revolutionary, it raises more than a few questions regarding privacy. The ability to record everything right in front of you, in real time, is a daunting thought, covering everything from being photographed at a cafe, to making videos in airports. Beyond the questionable “Glass etiquette” that will certainly develop over time, the prospect that Google and the government will be able to access users’ data is shattering.

If the Glass Project brings information right in front of your face, allowing you to communicate, to access the internet, contacts, etc., and share what you are seeing live, what will stop others from accessing your private information? Although a few decades late, Orwell’s 1984 has definitely caught up with us.

The issues that may arise from the mass production of Google Glass are met with equally impressive, revolutionary concepts around social networking and sharing. Glass would be the apex of social sharing, allowing people to be in constant contact, literally letting individuals step into other’s shoes, to view the world from a different point of view. You could be standing in New York’s Time Square and share and trade that experience with someone around the world, exploring the streets of Venice or Sydney, Australia. Such universal sharing would truly redefine the human experience.

At its best, this would also effect topics as broad as human rights and poverty – but the cost remains to be seen. Only time will tell if the Google Glass Project will be the vessel connecting mankind, Pandora’s box, or something in the middle.

Kelli Richards,
CEO of the All Access Group, LLC

The “New” Myspace: A Huge Flop

Kelli Richards February 15, 2013

Justin TImberlake MySpaceThe rise and fall of MySpace has been pretty well documented – twice. In 2006 Google and MySpace reached a blockbuster deal, with MySpace allowing Google to advertise on its site in return for $900 million. The site was quickly bogged down with excessive advertisements, resulting in a slow, seemingly counterintuitive platform.  These pitfalls were accentuated by Facebook’s ever-expanding clean and intuitive design. Even to the novice, MySpace was doomed and becoming quickly irrelevant. However, while Facebook has made MySpace an inferior product for almost all players, the latter has continued to provide substantial traffic in a unique niche – for aspiring and acknowledged musicians.

MySpace had recreated itself in the social networking industry as a way for musicians and fans to connect; for early releases, news and giveaways. So with the release on the “New MySpace,” in September of 2012 – stewarded by one of the leaders in music, Justin Timberlake – one would imagine that the company would expand on strengths, appealing to the only audience they had left.  Well, they didn’t. Big mistakes were made. Instead of augmenting their niche in the music industry, the New MySpace disconnected from their prior self, forcing users to reconnect with every friend and band they were associated with on the “old” site. Britney Spears had around 1.5 million friends on the old MySpace; she now has fewer than 7,000 connections. Similarly Justin Timberlake, the creative director and a partner of the New MySpace, had about 1.5 million connections, and now has only 50,000.

So the question now is, can MySpace recover again? It is extremely difficult to see how they can. The errors are not only strategic, of course, the damage to their brand is almost beyond definition. The very last audience MySpace had, the music industry, now has little incentive to continue its use it. And where MySpace falls short, its biggest competitor, Facebook, has grown – gobbling up its real estate and users like PacMan chasing ghosts. Facebook is continuing to up the ante and grow its connections with sites like SoundCloud and Spotify, allowing for easy to use, intuitive sharing of music, targetting up-and-coming and well-known artists.

Today’s  digital world is about conglomeration and collaboration, a worldwide effort towards expansion; and that is where the “Old” and the “New” MySpace BOTH fall short. As Facebook has embraced the production of applications from outside sources, MySpace stayed in-house. Shawn Gold, MySpace’s former head of marketing and content said, “MySpace went wide – and not deep enough – in its product development. We went with a lot of products that were shallow and not the best products in the world.”

And oh yes, they forgot to cater to their audience.

Kelli Richards,

CEO of The All Access Group, LLC

 

Sony’s decline: Have they eaten the poison Apple?

Kelli Richards February 6, 2013

Sony and Apple“Those who cannot remember the past are condemned to repeat it.” – George Santayana, 1905

For today’s history lesson, we’re going to look at two of the biggest names in the tech industry that have risen and fallen in complimentary distribution with one another since the 1980’s.

As one company climbed to the top, the other plummeted but now the tides have changed.

I’m talking of course about Sony and Apple, two companies with storied histories that bare some key similarities to each other. In the successes and failures of each company, the brilliance and blunders seem to be passed back and forth. In order to move forward towards the future, we must look back at the past; so let’s take it from the top.

The 1980’s were a strange time in America; MTV, big hair, and the Brat Pack are some of the first things that come to mind when I think of that decade. Of course, the 1980’s also ushered in a new era of technology, and Apple and Sony were at the forefront. In the beginning of the 1980’s, Apple came out strong with a record breaking IPO and the Macintosh computer. Things quickly went south for the computer giant, as infighting and a decline in sales ultimately saw Steve Jobs leave the company in 1985; beginning what many would refer to as “the dark years” at Apple. During that same time, Sony had started the 1980’s with dismal profits during a global recession that saw a drop in electronics sales.

One of the things that saved Sony was its creativity and drive to pioneer new technologies. While it lost the “format wars” between VHS and Betamax, it was able to move past and eventually develop technologies such as the Compact Disc and Walkman. Similarly, it branched out beyond consumer electronics and got into the music and movie publishing industries; creating a revenue stream that would allow it to profit several times over from single products. Its latest demise, however, came from the company aggressively expanding into new businesses and technologies with little communication or collaboration between the departments. The question now is “Will they bounce back?”

Apple was able to bounce back from those “dark years” when Steve Jobs came back. Under his leadership, the company was able to re-focus and re-establish its brand. They were able to focus on creating great products from top to bottom, coupled with a user experience that was second to none. If Sony wishes to recover in the same way Apple did, then perhaps they’ll do the same. Sony’s reach is a bit broader than Apple’s so in order to do that, they’ll need to increase the communication and support between departments. They have all the parts they need to return to the top, they just have to deliver what the customers want. Apple delivered things that consumers wanted before they even knew that they wanted them. Sony’s approach as of late has been more stagnant, where they wait for something to come out and find a way to replicate it.

The sting of a few hard blows to a company can send it reeling and certainly bruise some egos. Sony needs to take a whiff of the smelling salts and come out of the corner swinging. Once they return to their roots of innovation, creativity, and quality they’ll be sure to see success once again.

Kelli Richards

CEO of The All Access Group, LLC

Have Tech Advances Finally Led us into the Jetson Era?

Kelli Richards January 22, 2013

Picture the JetsonsLate last year, a childhood animation icon, the Jetsons, celebrated its 50th anniversary, and sci-fi giant Star Trek isn’t far behind.  It’s hard to look around and not see the reality that pop culture so tongue-in-cheek predicted five decades ago. Yes, we have indeed entered an age where most of our lives can be controlled by the press of a button on a box in our hand. Case in point?  No, it’s not your TV remote; it’s the Smartphone.

There’s very little our Smartphone cannot do at this point. It has invaded every aspect of our life and dazzled us with convenience. You no longer have to be frustrated if you leave your home and forget to move thermostat down (or up) to save energy and practice green habits. We now have the Smartphone-Controlled home, and it tackles everything you can think of – including the thermostat.

Smartphones now open the garage, adjust home lighting systems and thermostats – and even know your schedule and regulate your home’s temperature from afar before you get in from work each day. Does anyone else feel like we’ve finally entered the Jetsons era?

Are you ready to really think green? How about controlling different room temps, one room at a time.

Gratefully, green power advances are everywhere, even on the level of the individual home and person. Of course, tech cannot work without power – which those of us with friends, colleagues and loved ones hit by Superstorm Sandy last year learned on an exponential level.

One of the many Jetson-age products to address electric outages is The BioLite Campstove, which converts cooking heat to electricity.Burning twigs now produce electricity – enough to power small appliances (enough to charge your smartphone). No fuel needs, just collect the twigs in your area. It’s also lightweight – at only two pounds, there’s no need to even carry fuel. There’s also a bigger version to fuel a house: a wood burning stove that while emitting heat, it powers small appliances.

As tech advances continue on every level, it’s gratifying to see that they have invaded our homes and lives – affecting the world at large and our ecology for the better.  It’s about time.

Kelli Richards

CEO of The All Access Group, LLC

Something Special About Apple and iOS

Kelli Richards December 18, 2012

Kelli Richards - All Access GroupThe special needs community is rarely the target demographic for the tech industry. Many of the wonderful new gizmos and gadgets that come out simply aren’t designed for them. There are an increasing number of companies that are developing products and technology to make computers and mobile devices more accessible for the special needs community, however – and one of those companies happens to be Apple, Inc.

Apple’s VoiceOver technology was introduced with OSX 10.5 – better known as “Tiger.” It’s an accessibility feature that allows blind or visually impaired users to interact with a computer through sound. A user can use the trackpad or keyboard to scroll through the applications on the docked menu at the bottom of the screen. It can literally read the user any text that’s displayed on the screen and allows users to edit text where applicable.

VoiceOver is also available on iOS devices such as the iPad. Visually impaired users have been incredibly receptive and appreciative of this, especially considering the fact that it’s a feature many other tablets and readers lack. As more and more publishing companies, universities, and corporations look to switch to readers and tablets in the future, accessibility features for the visually impaired certainly help Apple market its products as the superior choice amongst the competition.

Another feature that benefits the members of the special needs community is a new feature in iOS 6 called Guided Access. Guided Access allows parents and educators to “lock” onto an app so that children can’t accidentally exit out of it by pressing the home button. While this may seem like a very basic feature, it’s incredibly useful for children with Autism or learning disabilities who may become distracted or lose focus on tasks. There are a number of educational apps available in the App Store but it’s often hard for learning disabled students to stay focused on them long enough to actually benefit. With Guided Access, the task of keeping a child focused has gotten a little easier for teachers and parents.

While full accessibility is an on-going battle as technology continues to evolve, Apple is certainly taking steps in the right direction. Many other companies in Silicon Valley are taking their lead and continuing to improve accessibility features for different technologies and we hope to see this trend continue.

My own time at Apple saw many of these technologies discussed and drawn out on desks and white boards under the tireless leadership and direction of my colleague Dr. Alan Brightman, who was Director of Apple’s WW Disability Solutions for 12 years; and is now a VP at Yahoo focusing on Global Accessibilty. To see these things come to life and create impact all around the world is simply astounding (then and now).

Kelli Richards,
CEO of the All Access Group, LLC

The Cupertino Connection: iTunes 11 and iCloud

Kelli Richards December 10, 2012

 

iTunes may be one of the best products that Apple ever developed, or at the very least, one of the smartest. Just a few weeks ago Apple released iTunes 11 with a myriad of visual and technical changes and improvements. iTunes will turn 12 years old in January, and in those years Apple has found a way to streamline, connect, condense, and centralize a user’s content and multimedia experience. With that in mind, I think it’s worth looking at a few of the existing features, the new ones in iTunes 11, and the future ones planned for next year to see just how they’ll continue to do that.

First let’s look at how Apple already connects users and their content across multiple devices. One of the earliest features that did this was the “Library Sharing” feature that enables users to share their library across 5 devices connected to the same network using the same Apple ID. This was great because a user could have a whole collection on their desktop computer and access that same collection on their laptop. With this feature, users can also share content with other people on their WiFi network.

A similar feature that’s been out for a few years is AirPlay. AirPlay allows users to stream media from one device across multiple devices on their WiFi network. For example, a user can start listening to an album or playlist in one room and stream it to their home stereo in their living room. Users can even adjust which devices are playing at what time and the volume of those individual devices. Apple TV even lets users stream a movie from their computer on their Apple TV. Of course, all of these devices are controllable with an iPhone, iPod, or iPad.

Finally, with iTunes 11 and the updated iTunes store, all of a user’s downloads are automatically synced to the iCloud and accessible by any other iCloud capable device. This means a song downloaded in the iTunes store on your computer will be available on your iPod or iPhone. A similar service, iTunes Match, was released last year and allows users to pay an annual fee to have any of their music in their library uploaded to the iCloud, whether it was purchased or available in the iTunes store or not. These services could prove to be interesting competitors for Spotify, Rhapsody, Amazon, and other streaming/cloud based music delivery services.

Lastly, Apple recently announced that it will launch its own streaming radio service to compete with Pandora in the first few months of 2013. Like the aforementioned services, it will be available across iPhones, iPods, iPads, Macs, and PC’s as part of iTunes.

With all of these developments that have made Apple products so seamlessly integrated into a person’s life, it seems Tim Cook is moving forward to fulfill Steve Jobs’ goal of having an Apple device in every home. Cloud storage and online streaming is all the rage right now, and Apple’s solutions could prove to be big problems for its competitors. With so many solutions to a user’s content needs, why would they bother going elsewhere?

Kelli Richards
CEO of The All Access Group

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