March 13, 2015,
Inc.
Mergers and acquisitions are notoriously complicated, clumsy, and fraught with bad feelings when they’re not executed carefully and strategically. Often, leaders fail to communicate, which derails productivity and leaves employees worried about their jobs. Companies also tend to struggle to manage customer integration, branding, and media relations during the transition.
Last year, Apple shocked the world when it acquired Beats Music and Beats Electronics for $3 billion. Along with the fanfare that accompanies any Apple announcement, analysts were scratching their heads as to why Apple would buy Beats–a company that’s been criticized for producing flashy headphones with subpar sound that could conflict with the sleek, functional Apple brand.
But Tim Cook and his team knew what they were doing, and the acquisition has progressed relatively smoothly–though the integration and results have come about a bit more slowly than anticipated.
Here are a few lessons you can learn from this high-profile deal to make your own merger or acquisition as seamless as possible:
1. Look for the Ultimate Win-Win Scenario
When considering a business move as significant as a merger or an acquisition, look for a win-win situation. The ideal scenario is one in which both sides stand to gain significantly.
In the case of the Apple-Beats acquisition, Apple needed a music streaming service so iTunes could compete with Spotify and Google Play. Beats also brought “street cred” and the opportunity to expand the company’s existing product line. Meanwhile, Beats needed more market share.
It didn’t hurt that Apple and Jimmy Iovine have a history. Iovine stated publicly that he always felt like Beats belonged with Apple because of its “deep commitment to music fans, artists, songwriters, and the music industry.”
2. Choose the Best Structure
When building the ideal scenario, determine whether it would be better to keep the companies running as separate entities or integrate them under one umbrella. Ensure that you get input and buy-in from both sides so it doesn’t feel like one company is steamrolling the other.
Part of the reason the Apple-Beats acquisition has been so straightforward is that Beats effectively shut down and has been fully integrated into iTunes. To accomplish this, both companies needed to work together to place the best Beats employees in key roles at Apple.
3. Get All Leaders Involved
For a change as important as an acquisition or a merger, senior executives in both companies should be active participants in the process. The CEO, COO, and relevant department heads all play a role. For example, the CEOs and heads of PR will want to work together to craft a unified company message and manage the media strategically and effectively.
4. Identify Roles for Key Players
One of the most difficult aspects of mergers and acquisitions is downsizing. When management roles overlap, you’ll need to restructure or consider layoffs. Leaders from both teams should put forth their top candidates and negotiate to determine who will fill specific roles. You’ll have to come to terms with the fact that some important figures may have to leave the new company with a severance package.
In the Apple-Beats deal, Apple was able to retain and integrate Beats’ crucial players into the iTunes team. Iovine and Dr. Dre now hold senior roles at Apple, and others, including Ian Rogers, Trent Reznor, and Bozoma Saint John, have stayed on following the acquisition.
5. Don’t Forget About Culture
The need to integrate two different corporate cultures is often overlooked, which has caused challenges on the other side of the financial merger and acquisition between Apple and Beats. These nuances must be considered early on. If cultural integration isn’t properly addressed, it can not only hinder morale, but it can also lead to plummeting productivity, higher turnover rates, and sabotage.
This is where a cross-functional integration team can influence the outcome. This team can evaluate the cultural differences between the two companies and tackle them directly to mitigate challenges and avoid surprises. This way, you’re not just throwing new employees into an unfamiliar environment and expecting them to know the rules, which are sometimes unspoken. This is subtle but incredibly significant.
While merging or acquiring, it’s important to remember that the integration could take longer than anticipated. The transition may not be seamless or swift, but by crafting a deal that makes strategic sense for both parties, communicating openly, and working to retain key players, you’ll be much more likely to succeed as a united force.
This article was previously published in Inc.com
To your best success,
Kelli Richards, CEO of the All Access Group, LLC
PS: Subscribe to my FREE All Access Group Newsletter https://bit.ly/AAGNewletter
PSS: Listen to an entire library of intimate discussions with industry visionaries https://bit.ly/AllAccessPodcastSeries (Priceless)
In the mid-1990s, Apple ran a series of insightful ads entitled “Power Is,” featuring several celebrities describing what power meant to them.
Spike Lee said power is succeeding when the odds are against you and you have a constant desire to learn. George Clinton, on the other hand, shared that power is the ability to motivate, communicate, and reinvent yourself. Marlee Matlin described power as having confidence, no limits, and the freedom of expression.
Simply by their celebrity status, all these people have a certain amount of power–a power to live how they want, influence others’ perspectives, and motivate people to take action. Of course, this power has its downside. How would you like your every move publicly dissected? But if celebrities treat that reality with respect and use it to uplift, inspire, and encourage others, then they can make a real difference–as well as a profit from their brand and their reach.
The question is: How do everyday people–specifically entrepreneurs–obtain this power?
While there is such a thing as “overnight success,” most celebrities work hard over a long period of time to reach their powerful status. Here are three strategies of the stars that business professionals can use to make a difference in the world and do things that truly matter to them:
1. Build Your Tribe
Who you align yourself with affects your values, reputation, success, and often your financial well-being. Most success stories involve individuals surrounded by people they trust who share their values and genuinely have their best interests at heart.
Take Oprah Winfrey, for example. She has had consistent support from incredibly loyal staff, close friends, and colleagues who have stood by her for decades. Personally, she’s benefitted tremendously from the mentor relationship she enjoyed with the late Dr. Maya Angelou, as well as from her long-time partner, Stedman Graham, and her best friend, Gayle King.
Jimmy Iovine and Dr. Dre’s business partnership with Beats is another great example of a professional relationship that was mutually beneficial. Beats proved to be highly profitable for both of them in its recent sale to Apple–something that may have been more challenging to do if not for the power of their partnership.
2. Pursue New Ventures
If you’ve had success as an entrepreneur once, you already know how to make something from nothing. Now, you have the ability to take your experience, resources, and prominence to create new businesses that fulfill a lifelong dream or generate revenue streams for a cause–or both.
Actor Paul Newman founded Newman’s Own in 1982 with pal A.E. Hotchner after his homemade salad dressing became a hit with friends. The company’s offerings have expanded, but always with the purpose of donating all proceeds to charities. To date, the amount contributed has surpassed $300 million.
Among other entrepreneurial endeavors, Sandra Bullock opened the eco-friendly Austin, Tex.-based Bess Bistro. She must love this pursuit because she was involved in every detail of making it come together.
3. Explore Other Interests
If you look at most celebrities’ rsums, you’ll notice a large number of multihyphenates–people with multiple job titles. It’s rare to truly excel in a number of areas, but many talented people who work hard can do it. Don’t feel like you have to stay in one industry or skill set. Branching out can often create multiple sources of income and fulfillment.
Take Beyonce Knowles, for example. She doesn’t stop with music–she’s built a business empire endorsing companies like H&M, creating a line of fragrances, and heading up a successful clothing company. It’s no wonder she topped the Forbes Celebrity 100 list.
You should also use a variety of tactics to engage with your audience via social networking. It’s what Hillary Clinton calls “smart power” (i.e., finding ways to connect with people so they can then influence their governments). While Clinton’s celebrity status often distracts from her work, she’s excellent at using her power to engage and empower youth, women, and entrepreneurs as she works toward change.
You may not be a “celebrity” to the general public, but if you’re successful in your field, there are likely a number of people who know who you are. As your recognition grows, the number of people you influence will increase. In all of these cases, the celebs referenced have used their power and influence to make a difference in a way that allows them to invest their heart, soul, energy, passion, time, and even money into something they love. That’s real power.
What will you do with your power?
This article was previously published in Inc.com
To your best success,
Kelli Richards, CEO of the All Access Group, LLC
PS: Subscribe to my FREE All Access Group Newsletter https://bit.ly/AAGNewletter
PSS: Listen to an entire library of intimate discussions with industry visionaries https://bit.ly/AllAccessPodcastSeries (Priceless)
As an entrepreneur, you understand the importance of having a strong network. What many people don’t understand is that it’s not always who you know, but what you do with those connections, that matters.
Throughout my career, my extensive network in Silicon Valley has allowed me to create intros for startups seeking funding for their ventures and secure celebrities like Jerry Seinfeld for corporate events. But I haven’t done this by connecting with a bunch of random people on LinkedIn; I’ve nurtured these relationships through the power of reciprocal networking.
If you aren’t actively looking for ways to make valuable introductions for your connections, your network isn’t as strong as it could be.
Here are a few ways to make winning introductions that will lead to lucrative long-term opportunities for you and your connections.
How to Make a Powerful Business Introduction
When you start making business introductions in person, it can feel a bit awkward. But the key to a successful connection is a clear understanding of what each individual has to gain from the relationship. If your connections don’t see an advantage to meeting the people you suggest, they’ll be skeptical of your intent.
A proper business introduction immediately erases confusion among mixed groups of people. It sets the stage for respectful interactions and eases the otherwise uncomfortable first conversation.
Always introduce the person with more authority first. Adding explanatory statements after saying each person’s name will also get the conversation flowing naturally and provide context. These can be simple statements such as their job titles.
When introducing one person to a group, announce that person’s name and identifier, and introduce each group member in the order they’re sitting or standing.
Connecting people who offer complementary services is a great way to promote mutually beneficial relationships. You can also offer to let people you respect sift through your LinkedIn connections and facilitate these meetings to add value.
Tips for Navigating the Uncomfortable Email Introduction
Making introductions in person usually feels less forced than sending emails out of the blue, but it’s not always feasible to get the two people you want to connect in the same place at the same time. This is where email introductions come in.
When emailing your connections to establish an introduction, make sure you always:
Solid introductions always come down to adding value for other people. When you set up a long-term cycle of promoting mutual wins, you position yourself as a credible and trustworthy business connection.
Establishing a reputation for facilitating great relationships is the best way to increase your chances of success, no matter what field you’re in. And as this cycle of reciprocity continues throughout your career, the referrals, invitations, and unique experiences will start pouring in.
This article was previously published in Inc.
Kelli Richards, CEO of the All Access Group, LLC
PS: Subscribe to my FREE All Access Group Newsletter https://bit.ly/AAGNewletter
PSS: Listen to an entire library of intimate discussions with industry visionaries https://bit.ly/AllAccessPodcastSeries (Priceless)
February 25, 2014,
LinkedIn Articles
As an entrepreneur, it’s important to keep your ears open for helpful advice — especially when you’re new to the game.
When you first hit the Las Vegas Strip, the flashing lights and fast pace are overwhelming. With adrenaline coursing through your veins, you’re ready to try it all. But if you’re going to win, you need to take control and work on developing your poker face.
When new opportunities come along in business, you might feel just like you did on that trip to Vegas. But if you want to make the best decisions, you can’t let the excitement get to you. If you get emotional, the logical part of your brain will shut down, and you’ll be at the mercy of other people’s agendas.
Here are four tips to help you weigh your options, stay calm, and show the other players that you’re in control:
1. Don’t reveal your hand.
The principle of least interest, a term coined by sociologist Willard Waller, states that the person who appears to have the least interest in a relationship holds all the cards when forming a business deal or partnership.
In negotiations, always keep your cards close to your chest. You’ll maintain an advantage if you don’t reveal how you feel about an opportunity right away.
2. Consider the stakes.
Avoid getting swept up in the excitement of the game. Consider the hand you’ve been dealt as a whole. Does it serve your long-term business needs? Do you have good rapport with the other party? Will you be able to maintain a productive relationship?
If all–or most–of your business goal boxes are checked, then you’ll probably want to stay at the table.
3. Don’t go all in–yet.
If it’s your turn to bet, make sure you’re confident in your hand before pushing all your chips into the pot. Before making any business decision, you should have all the information you need. Clarify the facts, gather input from advisors you trust, and straighten out any inconsistencies in the agreement.
I once signed an agreement without first showing it to my lawyer. The other party wanted to close the deal quickly, so I signed because I didn’t want to miss out on what seemed like a significant revenue opportunity. It turned out to be a move I later regretted making. I’ve learned the importance of slowing down and getting the crucial input I need before taking action, particularly when the stakes are high.
Do a gut check before diving into any big decision. The deal could look promising–and you may have a good relationship or good rapport with the other party–but you may need to wait until you get some advice from an expert or a trusted advisor. If you feel yourself being pressured one way or another, step back and give yourself some breathing room and space. Never let someone else push you into taking an action you’re uncomfortable with or one that doesn’t feel right to you for whatever reason.
4. Know when to fold.
There will be times when folding and walking away from a deal may be your wisest move. If you evaluate the opportunity in front of you and find that the terms don’t work or the other parties involved are disingenuous, disrespectful, or otherwise unwilling to compromise and work with you to create a win-win, then it may be a sign to move on to the next opportunity.
Remember: Relationships are key, but business is business. Everyone is sitting at the table to make money. While giving in to the excitement and throwing down chips may be fun, making bad bets can cost you in the long run. The only way to come out on top is to pay attention to what’s on the table, bide your time, and play smart.
This article was previously published in Inc.
To your best success,
Kelli Richards, CEO of the All Access Group, LLC
PS: Subscribe to my FREE All Access Group Newsletter https://bit.ly/AAGNewletter
PSS: Listen to an entire library of intimate discussions with industry visionaries https://bit.ly/AllAccessPodcastSeries (Priceless)
A book can be a powerful tool for advancing your career and establishing yourself as a brand and as an industry leader.
When you think about promoting your brand, your mind leaps to speaking at industry conferences, sitting on relevant topic panels, contributing to online forums, and networking at events. But more and more professionals are also considering writing a book to boost their careers. And it makes sense: The market is ripe with literary opportunities, and the U.S. leads the way in self-published books each year, with 391,000 published in 2012.
What’s more, writing a book is a great way to establish you as a credible industry expert. You can create a brand platform for yourself, increase your market value, differentiate yourself from competitors, and discover new ways to grow your authority in your field. But before you can add the title “published author” to your resume, you need to invest some time and energy in planning, crafting, and publishing your unique message–and understanding how the publishing world really works.
The Path to Becoming a Credible Published Author
The good thing about writing a book is that anyone can do it; there’s no licensing or training required. However, there’s more to writing and publishing a book than just powering up your computer. You have to plan and research to make your book–and, subsequently, your career–a success. Here are eight steps to create an effective writing and publishing process:
I was very aware of this when designing the books, so the titles and subtitles are both catchy. In the case of “The Art of Digital Music,” the back cover was also carefully orchestrated–testimonials from credible third parties who will be recognized as relevant authorities or influencers in your field are very helpful in establishing an effective and immediate presentation and connection.
Creating a campaign before the book is released is critical to having a successful launch. From promoting the book’s title and release date in your email footer weeks or months before it comes out to ensuring it’s available in all relevant outlets, the process can be taxing but rewarding. By encouraging colleagues and affiliates to promote it to their audiences and considering releasing it in multiple formats, you can connect with an even wider audience.
A book can be a powerful tool for advancing your career and establishing yourself as a brand and as an industry leader. For your endeavors to be successful, you must put careful thought and energy into the planning, writing, publishing, and promotional processes. In the end, your efforts could boost your reputation and unlock innumerable opportunities for the future.
This article was previously published in Inc.com magazine
To your best success,
Kelli Richards, CEO of the All Access Group, LLC
PS: Subscribe to my FREE All Access Group Newsletter https://bit.ly/AAGNewletter
PSS: Listen to an entire library of intimate discussions with industry visionaries https://bit.ly/AllAccessPodcastSeries (Priceless)
February 6, 2015,
Inc.
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