Category: Technology

Big Brother has Landed, and his name is Foursquare

Kelli Richards August 23, 2011

It’s hard to know just how big social media is going to get – and even harder to remember that there was once a world without an internet.  We’ve all just accepted this “new normal” in our day-to-day lives – along with digital music, eBooks, iPads and a long list of other tech advances that were barely even imagined a mere thirty years ago.  (Some of which I actually had the privilege to work on at their inception – like Music at Apple.)

In my recent interview with the CEO of BookBaby and CDBaby, Brian Felsen, Brian shared that 80% of people under the age of 30 have never even bought a CD.  (To hear that interview, go to https://bit.ly/BrianFelsen).

So where does this go next?  It’s more than viral and mobile, in my humble opinion, Social is very quickly becoming Big Brother. Take Foursquare, the king of Geolocated Social Media platforms.  Foursquare made its debut in 2009, popularizing the idea of “checking in,” or using a cell phone application to tell friends that you are at a particular restaurant, bar or park. It’s definitely a cool idea – so cool that Facebook and Google developed their own geolocated check in apps. Everyone wondered if the web giants would squash Foursquare like a bug, but so far Foursquare is definitely more than holding its ground, with over 10 million registered users.

Dennis Crowley, the chief executive and one of the founders of Foursquare, attributed its continued momentum to its singular focus on location. “When people think about Facebook, they think about it as a place to send their friends messages or post updates, not necessarily as a place to check in,” he said. “We’re associated with one thing, location, and that really helps.”

Most recently, Foursquare teamed up with Groupon.  Groupon is actually Foursquare’s sixth and latest daily deals partner, but by no means their last.  Along with Groupon deals, app users also will be able to see deals offered by Foursquare’s five other partners: BuyWithMe, Zozi, Gilt City, Living Social and AT&T Interactive.

In June, they also created an alliance with finance giant, American Express to offer discounts to cardholders when they check in on their cell phone at certain shops and restaurants. (Although Foursquare will not be receiving any revenue from the American Express deal, it says the promotion will help legitimize the company’s approach and will help attract other, more lucrative partnerships.)

How does all of this affect the consumer?  It means real-time, by-location deals will be created through users’ apps.  A simpler explanation:  You’ll soon walk by a Gap and get a Gap deal sent to your device, simply because geolocated Foursquare knows where you are.  Yes, Big Brother is here, and we have invited him into our lives, kimono wide open and location checked in.

Kelli Richards,
CEO of All Access Group

CEO of All Access Group Invited to be in Alan’s Gang

Kelli Richards August 22, 2011

Expert in Music, Technology and Digital Distribution and CEO of All Access Group Invited to be in Alan’s Gang

 

Kelli Richards, a thought leader in digital music and entertainment, and one of only a few select members of Alan Weiss’ Master Mentor Program and Thought Leadership Summit, has recently been invited to participate both Weiss’ new Summit Global Network and also in the collaborative “Alan & the Gang.”

Alan & the Gang is an online destination where both aspiring and veteran entrepreneurs and business people can access thought leaders from around the globe. Kelli Richards joins a limited group of elite international experts in both process and content who contribute their intellectual property and expertise. Gang members are a unique group of consultants and industry thought leaders who offer forward-thinking content to one another and to the world at large, including 320 videos, 426 audios and over 60 articles. These experts are recognized leaders and experts in their fields, offering impressive track records of success to their clients. The Summit Global Network is a network of top boutique consulting and advisory firms. Members are invited only after careful criteria have been met and existing members become familiar with the quality of the candidate firm’s work and client base.  Members share resources, best practices, personnel, and expertise. It’s not unusual for a firm in Australia to provide expertise to a firm in Canada, or one in Maine to one in the United Kingdom. The current membership resides in seven countries and four continents. The combined intellectual property of the member firms comprises over 70 commercially published books, a thousand published articles, and thousands of audio, video, and public speaking appearances.

Alan Weiss is an Inductee in the Professional Speaking Hall of Fame®, a Recipient of the American Press Institute Lifetime Achievement Award and the New England Institute of Management Consultants Lifetime Contribution Award, and is one of the most highly respected independent consultants in the country, according to The New York Post.

Kelli Richards is a true trailblazer in the digital music, entertainment and technology worlds with more than twenty years of senior-level leadership experience.  With a unique talent for connecting innovators in technology with creative leaders in entertainment, Richards is a highly sought-after consultant, mentor, speaker, producer, coach and author, As the CEO of The All Access Group, Richards and her team facilitate powerful strategic business opportunities in digital distribution between technology companies, established artists and celebrities, film studios, record labels, and consumer brand companies to foster new revenue streams and deliver compelling consumer experiences.

Prior to founding The All Access Group, Kelli served in senior roles at Fortune 100 entertainment and technology companies, including Apple Inc., where she launched Apple’s earliest focus on music and drove all music initiatives during her 10 years with the market leader. She also served in senior-level leadership capacities at EMI Music as an A&R exec, and at Silicon Graphics (SGI) where she helped launch Silicon Studio, the company’s entertainment division. She developed PatroNet, the first Internet-based artist subscription service with rocker partner Todd Rundgren in the mid-90s – and helped to launch the entire digital music revolution.

A frequent speaker and panel moderator at digital music and entertainment industry conferences globally, Kelli has also been an acclaimed talent producer of a wide range of award shows, epic concerts, and celebrity fundraiser events for over 25 years.  She co-produced a celebrity fundraiser event to support the UN’s “Adopt-A-Minefield” initiative featuring Paul McCartney, Brian Wilson, Stephen Stills and hosted by Jay Leno. Additionally, she was a 20-year talent producer behind the BAMMIES, and remains a long-time talent executive and co-producer of the annual Pollstar Concert Industry Awards.

***

Kelli Richards has co-authored two books, including the critically acclaimed “The Art of Digital Music:  56 Artists, Visionaries & Insiders Reveal Their Creative Secrets.”  And her next book, “You Say You Want a Revolution – An Artist’s Manifesto for Success in the Digital Age,” is due out 11-11-11. A true renaissance woman, Kelli is also a Certified Integrative Life Coach trained under best-selling authors and coaches Debbie Ford and Alan Cohen.  She lives in Cupertino, CA in the heart of the Silicon Valley.

 

 


 

 

 

Kelli Richards Hosts a VIP Breakfast at the Bandwidth Music | Technology Conference

Kelli Richards August 10, 2011

On Tuesday, August 16th, at 8am, industry thought-leaders, Kelli Richards, CEO of the All Access Group, will host an intimate breakfast and discussion to kick off day two of the annual Bandwidth Music | Technology Conference.  The focus of this “breakfast club” will be Kelli Richards’ newest eBook “Taking the Crowd to the Cloud – Social Media for the Music Industry.” VIP Breakfast and a printed copy of the eBook (valued at $37) will be available to the first 20 people who respond. Please RVSP to reserve your VIP seat at the event.  sandy@allaccessgroup.com

The Bandwidth Music | Technology Conference is for music and technology professionals and focuses on the evolving musical experience. Topics focus on marketing, fan behavior, trends and future forecasts, and an examination of the ways people discover, purchase, interact with, and are exposed to music.


Please RVSP to reserve your VIP seat at the event. sandy@allaccessgroup.com

Taking the Crowd to the Cloud – Social Media for the Music Industry

Kelli Richards August 2, 2011

After 25+ years in the digital space, it’s hard to ignore that the music industry has turned into a very complicated space — and believe me, marketing was NEVER easy to begin with.

My new eBook, Taking the Crowd to the Cloud – Social Media for the Music Industry, is an insider’s view on how it all comes together.  It raises the bar and demystifies social media marketing, helping musicians, agents and anyone in our industry THRIVE – it empowers and transforms the marketing mindset.

Featuring TEN top social networks for musicians, this eBook maximizes your social media to build (and keep) your audience. It holds the key to eMail Marketing, YouTube, Facebook, Twitter and several hot secrets in Social Media. (It even covers how to port your MySpace contents to Facebook Music.) For $37 this is easily the million dollar choice.

Go to https://allaccessgroup.com/products/taking-the-crowd-to-the-cloud to get your copy and find out more.

To your success!

Kelli Richards,
CEO of All Access Group

Is Mobile Advertising Over Before it Began? One or Two Standouts Still in the Game

Kelli Richards August 1, 2011

Unlike social media marketing, social advertising seems to be taking a big hit from the never-ending recession we find ourselves in as a nation.  I say this because it seems that the newest golden egg in advertising, Mobile, had hit a new low before it ever reached any kind of high.  And if you look deeper, what it’s really indicative of is click based marketing overall.

It’s been interesting to watch mobile marketing come to life.  I worked in this space with Virgin Mobile several years ago; and at that point it was more of an evangelism exercise trying to educate major brands and media companies about what this was all about. Now it’s an evangelism to get them to stay the course and build an audience.

How does this all play out in the new digital age, if audiences and ROI aren’t born overnight? With 56% of Fortune 500 marketers dissatisfied with or simply not using click-based mobile advertising, it’s possible that only a few strong companies will be able to ride the wave, approach smaller marketing businesses, provide a good service at the right price, and hang in there until the economy turns.

One of the few standouts who seem to be weathering the storm and getting it right is Augme Technologies. Augme has created what they call the “AD LIFE™ Ad Network” to help marketers engage with their best consumers. Basically, by using sophisticated targeting options, Augme reaches 100+ million unique visitors (and 9+ billion impressions) each month. It’s the targeting that makes this unique and successful, with options that range from region to behavior to platform and device, as well as a huge array of demographic combinations.

If you follow the old-adage that the best customer is one you already have, then the mobile marketing industry should first be able to count on repeat business from established clients before creating a trajectory of higher profits.  In this case, it doesn’t look like that will happen, not at the present time anyway. But having an example of a company that’s navigating these new waters successfully does give some hope.

With Smartphones taking over the mobile industry at a phenomenal rate, the mobile advertising world should look like a wide open field of opportunity, but right now, the numbers just don’t support this.  A recent survey showed that although 93% of marketers would move further into mobile ad spending – 43% of that group cites a low return on investment as a block to continuing with the platform.

Another statistic worth mentioning is that the most effective mobile ad campaigns were email based, where consumers had signed up and chosen to participate. Just a note, this is something that social media marketers have known for over a decade.

“Signup ads are native to mobile advertising,” said Zephrin Lasker, CEO and co-founder, Pontiflex, one of the largest players in the mobile ad field. “People have a new sense of control and meaningful experiences with brands.”

In the end, this forum also demands a new level of creativity, collaboration and UE, user experience.  If Angry Birds can become a phrase and experience that 78% of mobile phone users know and have participated with, then Angry Birds who drink Dr. Pepper makes perfect sense.  

 

Kelli Richards, CEO of All Access Group

For more information on Social Media Marketing, especially in how it affects the Music Industry, grab a copy of my new eBook: “Taking the Crowd to the Cloud – Social Media for the Music Industry.”

The music industry has turned into a very complicated space, and marketing was NEVER easy to begin with.  Written by industry insider, Kelli Richards, “Taking the Crowd to the Cloud – Social Media for the Music Industry” raises the bar and demystifies social media marketing, helping musicians, agents and anyone in our industry to THRIVE – it empowers and transforms the marketing mindset.  Featuring TEN top social networks for musicians, this eBook maximizes your social media to build (and keep) your audience. It holds the key to eMail Marketing, YouTube, Facebook, Twitter and several hot secrets in Social Media. (It even covers how to port your MySpace contents to Facebook Music.) For $37 this is easily the million dollar choice.

 

Tech + Media – The Honeymoon Between GoogleTV and Logitech Ends, but the Marriage Continues

Kelli Richards July 28, 2011

The marriage of tech and media is definitely a rocky one at times, and Web TV is no exception. Despite all promises, like all relationships, things are always evolving – and sometimes they work, and sometimes they don’t. The latest tech / media couple in trouble appears to be Logitech and Google. With the rocky start to Google TV, Logitech is also hung up in every way possible. Why? They supply the tech end of GTV with the Revue Google TV set-top box.

Google TV is a pretty cool product – and quite possibly the future of ALL TV – or at least a glimpse of it, providing access to live TV, on-demand programming, recorded shows, pay TV, online video clips and, of course, the web.

Will Web TV replace regular TV any time soon? Probably not. But don’t count Google (or Logitech) out of the running. Someone’s going to nab the real estate on Web TV, and for their part, Logitech is willing to continue the union. In fact, they’re lowering the price to make the hardware accessible to almost anybody.

Losing the market share before one is really created is obviously not an outcome that Logitech will go for. In fact Logitech’s Chairman, Guerrino De Luca, was quoted this week as saying: “There was a significant gap between our price and the value perceived by the consumer.”

Right now, market share is the moral of the story for both the data and the technology side of the equation. Any day now Google TV should be accessible by Android, and with 130 million Androids out there, that is a big deal.  In order to not lose face until then, Logitech has chosen to bite the revenue bullet and get more customers. That means a lower price in order to boost the real estate for Google.

It’s hard to imagine Apple or Sony supporting the digital music industry by lowering the price of hardware to encourage market participation, but if this is an indication of what might work, then Blu-Ray may actually still stand a chance.

Kelli Richards
CEO of The All Access Group

Social Media Wars – How Wide Do We Open the Kimono? Google+, Facebook, Etc.

Kelli Richards July 21, 2011

By now, you may have heard the name Michael Lee Johnson.  He’s a young web developer who recently tried to promote his presence on Google+ by taking out a Facebook Ad.  What’s wrong with that?  According to Facebook’s terms of service, only everything.  And while I don’t agree with Facebook, simply because of my personal and professional stand on Gerd Leonhard’s Friction vs. Fiction, they are, of course, simply protecting their market share.

It is very easy to see why they don’t want to do battle with megalith Google over anything more than ad sales. One has to wonder, however, where the users come into play.  Although diligently trying to evolve every single day, there’s absolutely NO guarantee that Facebook will not become the MySpace of tomorrow.  (Meaning that they become a great neighborhood that nobody lives in or even visits any more – sort of the Three-Mile Island of Social Networks.)  Simply building walls and creating friction will not protect them.

This isn’t the only example of what I might call “random” censorship either.  Meetup.com is notorious for ripping down local Meetup Groups that don’t fit their user terms (which change at will if you’re of a certain political slant).  The bottom line is that social networks are NOT democracies.  They are autocracies, and your participation is permitted and censored, at will, by the owner of the club.

So where does this leave Google+ ???  Growing. By leaps and bounds in my estimation.  Why?  Because it addresses all of the issues Facebook created – over exposure, brand and personal comingling, general insanity and finally, the issue of demographic. (And right now, it’s a hotbed for techies.)

As I addressed in my recent Social Media eBook, the problem with ANY network is that you can only reach THAT network’s users.  So while you can break demographics out further, you can only operate within the umbrella of users actually ON Facebook, for example.  Who are THEY?  Mostly, on Facebook at least, they’re people with free time.  Yes, I have a ton of “friends” on my Facebook Page, and I value them!  But I think Google+ and it’s Circles concept will provide a segregation which will eliminate having multiple Pages, Profiles, Groups, etc., etc. that ALL have to be updated.

Another service worth watching which addresses this, on the opposite side of the spectrum (the personal side), is Proust.com.  Proust is a social network designed to connect MORE intimately than Facebook (as if that were possible), by connecting close family members and allowing them to commemorate events and share life stories.  With the boom in genealogy that’s been created by the digital revolution, this is an idea that just might take off.

Final thoughts:  We have seen some extreme reverberations to the social media age (which is a subset in itself of the digital age).  Facebook overtaking MySpace (almost to annihilation) is only one example. There will be a backlash to the autocracy though, you can guarantee it.  Because the internet may be a place of freedom – but social networks are NOT.  A good example of this backlash is hacker group Anonymous. Even THEY are starting a social network (called “the Revolution”).  Their platform?  No censorship.  This might seem to lean toward the shadow side of things we might all like to avoid … but in reality, is it the Michael Lee Johnson’s of the world and a simple Google+ banner ad that we protect?  A question well worth consideration, at least.

Kelli Richards
CEO of The All Access Group

Facebook + Skype = Hyper-Connectivity …. Or Virtual Un-Reality?

Kelli Richards July 6, 2011

What does it mean that Facebook has partnered with Skype to offer video calling?  Mark Zuckerberg, CEO of Facebook, has focused on the “social infrastructure” that’s been created by the Facebook team (and other social networks) and the Orwellian openness that’s become our lives (which he calls sharing).  Is he right?  Is he wrong?

In my recent interview with Jason Benlevi, the author of “Too Much Magic, Pulling the Plug on the Cult of Tech” I asked the author about his book, and the pros and cons of what has become new normal.

“Too Much Magic is the story of how venture capital, media moguls and marketeers use digital magic to distract us, invade our privacy, corrupt democracy, distort our human values, and sell us things that we don’t need.  It looks at all aspects of our emerging digital lifestyle, how it is changing us, and who it is that really benefits.”   Zuckerberg has a completely different view, of course. “Sharing is growing at a fast exponential rate — twice the amount of stuff the world would have shared this day a year ago.”

So how does Skype fit into this equation?  With over 750 million users a day, Facebook seeks to maximize its “free” network’s reach, building more and more features to offer it’s users, who are every moment sharing and actively using Facebook more often than their cell phones at this rate.  So video chat seems like the perfect next step.  Not only will users be able to participate in live video chat – but they’ll also be able to join group chats.

“A few months ago, we started working with Skype to bring video calling to Facebook,” said Phillip Su, a Facebook engineer working on the video calling team, in a post to Facebook’s official blog. “We built it right into chat, so all your conversations start from the same place.

So is new normal reaching even more connectivity – or dividing us further and further, replacing real life with virtual life more and more?  Are we taking the Crowd to the Cloud — or are we in danger of just drifting away?  For thought leaders in the digital space, this is definitely a marriage (um, merger) to watch closely.

Kelli Richards
CEO of The All Access Group

You can sign up for an advance copy of my ebook, “Take the Crowd to the Cloud,” at https://allaccessgroup.com/services/  (just click ebooks when you get the confirmation).

 

Cloudy Weather at Apple, Then and Now

Kelli Richards June 6, 2011



It will come as no surprise to anyone that Apple’s stock will rise the moment Steve Jobs takes the stage later today.  By any estimate, Apple is worth billions – with or without Steve Jobs – but like it or not, Apple is not a democracy.  It is an autocracy.  It is a company carrying out the vision and changing the world, all according to the dictates of its leader, Steve Jobs.

I know something about this personally, albeit from a distance.  I worked for Apple for over ten years.  And yes, my claim to fame is that I worked in music.  In fact, I launched the focus on music that led the Music and Entertainment initiatives during my 10 year tenure there. The tragedy of that story, for me, is that it was during what I call the “dark days” at Apple, when Jobs was not sitting on the throne, lobbing ideas faster than the technology could keep up with him.  It was when the helm was run (and run into the ground) by others, with the phrase, “Et tu Brute,” hanging in the air.

I can remember saying to anyone who would listen that the only hope for us was somehow if Steve Jobs came back to Apple.  Nobody believed he would, of course.  He was running not one, but two companies by that time.  Surprising everyone, however, he did come back. Sadly, one of his first moves was to trim off as much as he could; to focus on the fundamentals in order to turn the company around, and my department was part of those cuts.  But turn it around he did.  Even though it meant a big career shift for me, I’d have to say that almost every single project Steve Jobs created, once back at Apple, was the right thing at the right time.  Quite simply, he has a passion and keen sense for what the consumer wants.  In my opinion as an insider AND an outsider, it never would have worked without him.

Here’s the coin flip on that one.  He’s built a Martha Stewart or Oprah type of empire, one that may not work without him on the throne.  Let’s look at the biggest example to date. The iPad.  When the iPad came out, Steve Jobs literally, single handedly changed a lot more than how people used computers or exchanged information.  He literally changed the economic structure of the publishing industry overnight, by his own design, just as he had previously done with music, film and TV – and nobody got a vote.  The technology is in place …and the consumer will now drive what comes next. Publishing companies will either get on the bandwagon, or run the risk of being left behind. It’s just that simple.

And with all of the controversy around clouds and lockers, especially in the music industry, Jobs has again stepped into the ring with a technology that consumers will trust.  Yes, some would say that he’s behind the curve – that lockers and clouds are already available, but it is the trusted brand of Apple that will bring clouds out of the status of rebel and into the accepted mainstream.  With Steve Jobs carving out legitimacy for a niche in the digital industry that is long overdue, perhaps music will finally stop bleeding revenue.   And Apple?   Well, as any good cloud knows, the sky’s the limit.

 

Kelli Richards, CEO of All Access Group

 

 

 

 

Google’s Music Locker … All it’s Cracked up to be? Or Just Cracked?

Kelli Richards May 11, 2011

In a recent interview with Michael Robertson, the CEO of MP3tunes and DAR.fm, we spent a lot of time speaking about music lockers, clouds, and whether Google and Amazon would enter the arena – and if so, what could that mean to the music industry as a whole.  The timing for that Q&A was amazing and spot on.  Earlier this week, Google entered the race with a cloud locker service – and a promise to respond to the biggest question IN this space, that of copyright.

Music Beta by Google went live with more details about licensing and features on May 10th of this week. VentureBeat’s review said it was, “a web of confusing programs without a lot of instruction as to how to actually get to the music you want to hear.” Further, Business Insider said one of its early testers spent over two days to upload 1,000 songs to the service.  When asked about potential piracy and copyright issues, Google said to Gizmodo, “We will respond to requests by rights holders who feel their rights have been violated.”  So are they, in essence, waiting for the fire and lawsuits?

I’d love to hear what you all think about this topic.  Feel free to comment on my blog at https://allaccessgroup.com/blog/ or on my Facebook Group Page.

 

Kelli Richards, CEO, The All Access Group, LLC

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Venture Beat: “Google’s Music Beta first look: it’s miserable”
Business Insider: “Google Music … Label Cooperation Would Make It Better”
Gizmodo: “Google Might Not Let You Store Copyright-Infringing Music In the Cloud”

 

 

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