Author: Kelli Richards

What are the 5 Best Steps to Deepening Your Relationship with a Mentor?

Kelli Richards May 5, 2014

Once you’ve chosen a mentor, or accepted a mentee, and established the ground rules of working together, the pressure is on to keep the conversation productive and relevant. After you’ve built a solid rapport, consider using these unconventional questions to deepen and advance the conversation into new areas of insight:

1. What qualities do you look for in the people you hang out with? Have you ever heard the saying that you are the average of the top 5 people you spend time with? A top performer knows that their time is valuable and not to be wasted on people who don’t help them become better in some way. If you can start a conversation with those you mentor about what they look for in others, you will get a 10,000 foot glimpse of the qualities they are trying to develop within themselves.

2. What values are you committed to? Having values at the center of your business is invaluable. In fact, one of the little-known secrets to Apple’s success is its unwavering commitment to challenging the status quo. Strong values such as these provide grounding and direction whenever you are faced with a new problem or opportunity. Spend some time defining and exploring a time when remaining true to their values required a mentor or mentee to embrace extra work or strong personal or professional sacrifice.

3. When is breaking the rules okay? Rules exist for a reason, but a top performer knows that many rules regarding “the way things are done” are simply a product of social construction, and no heads will roll if you break them. Why not ask for the story of a time when your mentor or mentee decided to break a rule in their own business and how it panned out. How did they evaluate the risks and benefits? Would they do anything differently today?

4. How do you keep your feelings from clouding your decision-making? Humans are far from purely rational beings, and yet we’re expected to make hundreds of decisions every day from a place of logic and reason. Top performers recognize the powerful role emotions play in tough decisions and develop constructive habits to raise their own awareness. Talk this over for a while to gain more insights into both parties.

5. How do you challenge your underlying beliefs or assumptions? While it’s not easy to prevent emotions from clouding one’s judgment, it’s even more challenging to recognize when you are operating from an assumption that may not be true. Top performers know that they don’t have it all figured out; the most successful people actively seek out new perspectives that challenge them to grow. Talk about how each of you challenges underlying beliefs and stringencies.

Until next time,

Kelli Richards
CEO of The All Access Group, LLC

PS, The right mentor will also have the right CONNECTIONS to move any effort forward. Be sure to ask who they think they can bring to the table around advisor ship, possible collaboration and even funding. If you’d like to discuss mentorship with me and learn more about my own connections and process, please reach out by email.

Important Security Measures for Small Businesses

Kelli Richards April 28, 2014

With business data breaches becoming a common story on the evening news, small businesses need to be vigilant about securing their systems and technology to protect their customers and their operations. Symantec’s 2014 Internet Security Threat Report found that web-based attacks, targeted attacks and the number of breaches all significantly increased in 2013 and one in eight websites have a liability vulnerable to attacks. Make your business data difficult to access and manipulate so criminals move on to easier targets by knowing how data breaches occur, minimizing risk and regularly monitoring security.

How Data Breaches Occur

Equifax Personal Solutions Senior Vice President Scott Mitic cautions companies that data breaches aren’t just happening by anonymous hackers in cyberspace. Although breaches do occur this way, companies are also vulnerable to security breaches from physical access to sensitive confidential information. Physical access to systems can be by employees who use databases, vendors or outsourced IT service personnel who are onsite to perform work. A company’s website or interface are opportunities for hackers to try their hand at finding weaknesses in security that they can exploit to get further access to business financial data, employee data and customer data. Red flags that indicate data breach activity include missing company equipment such as laptops, smart phones, or tablets that may have sensitive data and suspicious phone calls about employee remote access to systems or password resets. Reports from systems monitoring programs or services about unauthorized access attempts help small businesses know when their systems are being targeted so they can increase security measures.

Minimizing Risk

Adam Levin, writing for Forbes on “How to Prepare Your Small Business for an Inevitable Data Breach,” recommends taking proactive security measures rather than waiting until something occurs that puts your data at risk. He recommends doing the following:

Implement security policies and procedures and put someone in charge of maintaining compliance with them.
Train employees on your security policies and procedures and about security issues such as phishing emails that try to get them to reveal or reset passwords and not leaving unsecured physical files or devices unattended.
Limit and monitor access to systems and databases and put someone in charge of doing so, along with assigning someone secondary responsibility for checks and balances.
Put financial systems on a separate, isolated computer than other systems in use.
Use an outside security audit for regular review of systems threats.

Regularly Monitor Security

Make security a top priority with regular, ongoing security monitoring. Conduct and document frequent network penetration testing to determine if there are ways to get unauthorized access and fix any vulnerability as soon as you become aware of them. Automate security alerts for unusual activity on your systems to be able to take action right away. Identity theft protection software, such as LifeLock, can protect your personal and business information and monitor all of your data. Make it a mandatory policy to regularly install all new security updates on all equipment, even smart phones and other hand-held devices your employees bring in to work. Take care with vendors and require them to follow the same security policies and procedures as your company. William Hughs, Guest Blogger for the All Access Group, LLC

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PS: If you’re building a team to move your best projects forward, remember that the music to making it all work is your mentor. A powerful mentor should be an ally who sees your vision, a leader who brings the very best people and advisors, and a clear picture of how to get from starting point to end game. If you’re looking for that, I’d love to have a conversation with you.

https://www.forbes.com/sites/adamlevin/2014/02/13/how-to-prepare-your-small-business-for-an-inevitable-data-breach/

Kelli Richards

Matt Swafford

Kelli Richards April 23, 2014

Tom Rodrigues

Kelli Richards April 21, 2014

How to Build a Strong Relationship with Your Mentor?

Kelli Richards April 21, 2014

There is nothing more valuable for your personal and professional growth than finding the right mentor to guide and challenge you. But working with a mentor is not a transaction; it is a relationship, and as with any relationship it can be easily destroyed if you don’t take good care of it. Here are 8 things you can do to build a strong and productive foundation with your mentor:

1. Develop clarity around WHY you want a mentor. Before you meet with your mentor, ask yourself what type of help you are seeking and what qualities you hope to find in a mentor. Are you looking for someone with an entirely different skill set from yours? Someone who will call it like it is, even if it hurts? Knowing your own reasons for seeking a mentor will help you establish meaningful goals together.

2. Be OPEN and TRANSPARENT. You must be completely honest with your mentor about every aspect of your career – your hopes and fears, your strengths and weaknesses, your ideas, goals and highest aspirations. Your mentor will be able to have meaningful insights to enable him or her to propel you forward.

3. Set SMART goals. When creating goals, make sure they’re SMART: Specific, Measurable, Achievable, Realistic and Time-bound. Review your goals every so often to make sure you are on the right track. If not, revisit and realign.

4. Decide when and how you will COMMUNICATE. Meeting regularly and face-to-face, or communicating mainly through phone and e-mail; once you’ve established what form of communication will take, don’t forget to discuss duration and frequency.

5. Be PREPARED for your sessions. It means coming to the conversation with a specific focus and a list of key questions. Be punctual, well organized, and ready to give a brief update on recent progress. Don’t hesitate to propose an agenda for the conversation.

6. Build TRUST and RESPECT. Mentoring is a sacrifice for both parties, but especially for the mentor. Be respectful of their time, boundaries and other priorities in life. Do everything you can to avoid trust-breaking behaviors.

7. Be RECEPTIVE to criticism. Your collaboration is mostly for your benefit, so it is vital that you never take it for granted. Be open and receptive to feedback as well as criticism.

Finally, keep in mind that your mentor is likely to give a lot more than you do in the relationship. Focus on the relationship, not the results, and always make sure to express often that you value and appreciate your mentor’s guidance.

Until next time,

Kelli Richards
CEO of The All Access Group, LLC

PS, The right mentor should also have the right CONNECTIONS to move you forward. Be sure to ask who they think they can bring to the table around advisorship, possible collaboration and even funding.

Cathal Furey

Kelli Richards April 16, 2014

Is a Joint Venture Right for Me?

Kelli Richards April 14, 2014

Once you’ve embraced collaboration as a means to achieve your highest potential in your project or venture, at some point you might start to see potential for more formal partnership.

Entering into a Join Venture is not something to undertake lightly. It is a major decision and requires careful consideration. Here are some of the basics of how Joint Ventures work and some key points to keep in mind when considering whether or not it’s the right move for your business.

The ultimate goal of embarking on a JV is to expand your business, whether by developing new products or moving into new markets. JV’s are particularly relevant for those hoping to expand their business overseas.

No matter the size of your business, Joint Ventures can be utilized to strengthen long-term relationships or to collaborate on short-term projects. A joint venture enables you to share risks and benefits with a partner and can supply you with access to established markets and distribution channels, more resources, greater capacity, or increased technical expertise.

Entering into this type of collaboration with another business is complex; building the right relationship takes time and effort. If you do not have a clear understanding of the goals and the way value will be shared moving forward, a Joint Venture can burn you in the long run. (Just ask IBM when it partnered with Microsoft in the early 1980’s.) Success in a JV depends on the right relationship, a clear and thorough understanding of the goals, and effective communication of the business plan. Here are a few things that could be deadly to your Joint Venture:

> Goals are not 100% clear

> Different objectives among respective partners

> Friction and poor cooperation due to different management styles

> Insufficient leadership and support in the early stages

> An imbalance in levels of investment, assets or expertise brought in by respective partners

Flexibility is at the heart of what makes a JV such an attractive option. For example, a JV can cover only part of what you do and have a limited life span, therefore limiting the commitment and exposure for both parties; or alternatively, you might decide to set up a new company altogether to handle a particular contract.

To help you decide what form of JV would best serve you, ask yourself how involved you want to be in managing it, and consider what could happen if the venture fails.

Understanding how much risk you are prepared to accept is a key element of choosing the right JV approach. Take the time to develop clarity around this central question and you will thank yourself down the road!

Until next time, Kelli Richards

CEO of The All Access Group, LLC

PS: The right mentor will also have the right CONNECTIONS to move any effort forward. Be sure to ask who they think they can bring to the table around advisorship, possible collaboration and even funding.

Want to Take Your Project to the Next Level? Collaborate!

Kelli Richards April 7, 2014

Although our culture tends to celebrate the idea of the “lone creative genius,” the truth is that a look behind the scenes of any success story will very often reveal the work of a stellar team; a group of passionate people who worked together to challenge and motivate one another. Steve Jobs famously promoted collaboration to increase productivity and creativity at Apple. It was one of the benchmarks of all the work that went on during my years there, and it continues to be a best practice of the corporation, and the alum that worked there.

How does this apply to you? Here’s the truth: If you want to take your creative project to the next level, it’s time to give the focus on individual productivity a break and shift toward harnessing the amazing power of effective collaboration.
Remember this rule as you go forward: A team is more than just a group of individuals. Creating a cohesive team unit depends on a variety of factors that, if properly understood, can help you optimize your team selection and work habits. Here are a few facts to get you started:

1. The mere presence of others can boost your performance.

Ever wonder why so many creatives seem to enjoy working in a crowded café, surrounded by strangers? Evidence suggests that the energy of other people can act as a surrogate team, even if we’re working solo. In a 1920 experiment by social psychologist Floyd Allport, a group of people working individually at the same table performed better on a whole range of tasks even though they weren’t cooperating or competing, This is now known as the “social facilitation” effect – the way the mere presence of other people engaged in the same task as us can boost our motivation.

2. Team effectiveness depends on social sensitivity.

The ability of teams to perform well across a range of challenges is referred to as “collective intelligence,” and interestingly it is not based on the average IQ of individual team members. Rather, the collective intelligence of a team is derived from the way team members take turns during conversations – and this often correlates positively with the proportion of women in the group. Which brings us to number 3…

3. Teams perform better when they include both men and women.

A 2012 analysis of nearly 2,400 international companies found that those with at least one woman on their boards tended to be the strongest performers, and the benefits were especially apparent in tougher operating conditions. According to a 2011 experiment by European researchers, the optimum gender balance is 50-50.

4. A good team needs a balance of extroverts and introverts.

Our culture tends to idolize the extrovert, but evidence suggests that the perceived value of introverts in a team setting increases as time goes on, whereas the perceived value of extroverts actually falls – as demonstrated in a recent study by UCLA. While extroverts tend to grab our attention and introverts tend to take longer to showcase their abilities, often it is a balance of complementary personalities that makes for the most effective mix.

The Grand Takeaway? The best teams are built from diverse perspectives and abilities. When creating your dream team, seek out people with different specialties, personalities, and problem-solving styles. If there is friction, don’t give up; instead, train them in better communication.

If you’re building a team to move your best projects forward, remember that the music to making it all work is your mentor. A powerful mentor should be an ally who sees your vision, a leader who brings the very best people and advisors, and a clear picture of how to get from starting point to end game. If you’re looking for that, I’d love to have a conversation with you.

Until next time,
Kelli Richards

CEO of The All Access Group, LLC

The Who What Where When & Why of Startups

Kelli Richards March 31, 2014

Essentially, startups form because a group of rebels are fueled to the brim by enthusiasm, innovation and passion about their ideas and products. Sadly, those assets are not enough though. Without the resources, infrastructure, and / or the knowledge to develop it on their own, it’s very likely to go supernova before it ever develops a comfortable orbit. Mentoring is a core part of running a successful startup.

Too many startups are unable to move from the ‘pitch’ phase into the ‘construction’ phase and are lost as a result. Having a reliable sounding board to provide practical advice is one way to be smart about the startup process. In fact, many statistics show that startups with mentors are 90% more likely to succeed. The secret sauce, of course, is to find a mentor with the right expertise in your vertical, the bench strength in management and the powerful connections and relationships to accelerate the success. Expertise from a seasoned veteran can make all the difference.

Successful startup mentors start at the bottom with the companies and are strongly integrated into the vision and process. It’s natural to want to create your own spin on the product or add outside value from the get-go, but everyone on the team has to fully understand the project in its most basic form before moving forward. If they see the vision and the possibilities, the right mentor could come in at any time.

Every product is designed to address a problem, so you’ll need a deep understanding of both the cause, or problem, and effect, or product. With broad understanding and a level head, a mentor may have to deliver some harsh news, but it’s always for the good of the cause. As a mentor, it’s not your pride and joy on the line, it’s someone else’s success – their baby. So while any criticism must be delivered tactfully, it’s also important to remember that the project needs your guiding voice, no matter which direction it leads

Entrepreneurs and mentors have to create a solid bond and trusting connection if their relationship is going to thrive for the success of the endeavor. The mentor has to be knowledgeable, rational, and tactful – and the entrepreneur has to be willing to be mentored – to NOT have all the answers. Passion and drive only go so far when starting a business, and in order to learn from a trusted coach and successfully implement the ideas and changes discussed, the startup needs to be flexible and accept the information that’s given. Getting a business of the ground is difficult, but with hard work, positive thinking, and reliable advice from the right mentor, it is definitely possible – and far more probable than going it alone.

Until next time,

Kelli Richards
CEO of The All Access Group, LLC

John Amaral

Kelli Richards March 30, 2014

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Author: Kelli Richards

What are the 5 Best Steps to Deepening Your Relationship with a Mentor?