Crisis Management — How You React Makes All the Difference
Kelli Richards
November 14, 2017
In the past six weeks, we’ve experienced unprecedented disasters of scale — some delivered by nature in the form of the big hurricanes affecting Texas and Florida, and the major fires in Napa and Sonoma counties; and some by man as was the case with the music festival massacre in Las Vegas. While these disasters wreak havoc and change lives in untold ways, how we react to them when they’re going on makes a huge difference in how we (literally) weather the storm, and in the recovery once we’re on the other side. It makes good sense to reflect on lessons learned before, during and after these disasters. Here are a few ideas to share: …
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