Category: Newletters

Streaming and Beyond: Apple Will Lead the Way to the Next Music Experience

Kelli Richards April 9, 2015

If you wanted to listen to a certain song just 30 years ago, you had two options: You could buy the physical album, or you could spend an afternoon waiting for the song to come on the radio so you could record it on a cassette tape in your boom box.

Now, almost any song is just a click away. First, there were on-demand services such as Napster, then came the iPod and other portable MP3 players. Today, millions of people sign up for streaming services such as Pandora, Spotify, and Google Play Music for a nearly unlimited supply of music.

Listeners now control the entire experience. We can listen to our favorite artists or songs at any time and on any device. Streaming has even made the listening experience social. Services such as Spotify are integrated with Facebook, allowing listeners to see what their friends are listening to in real time, making it easy to discover new music.

But what’s next for the listening experience? For now, streaming music services are going strong, but the future of music — streaming and beyond — will likely be heavily influenced by the company that has already remade the music industry: Apple.

Apple’s New Streaming Service Will Start With a Lead

During my 10-plus years leading music and entertainment initiatives at Apple, I helped set the company on a course to become an innovator in the way artists create, market, and distribute music. Back then, the effort revolved around the Macintosh and Pro Tools, leading into the digital revolution. Then, Apple created the iPod and iTunes to move the music industry beyond the analog era, and the rest is (well-documented) history.

Apple has retained its focus on music to this day, so it’s no surprise that it will continue to play a key role in determining the future of the listening experience. Its latest effort began last year when the company bought Beats Electronics and Beats Music for $3 billion. At the time, I predicted the acquisition might be the company’s smartest move yet, and if recent reports can be trusted, it appears this will prove correct.

The first fruits of the Apple-Beats collaboration are likely to arrive this year, according to 9to5Mac, which reported in February that Apple was working on a new paid streaming music service based on Beats’ technologies and music content integrated into the iTunes service.

The service reportedly will cost $7.99 per month — which is $2 cheaper than rivals such as Spotify and Google Play Music — and will be integrated into iTunes and the default Music app on iOS.

The lower price tag is a clear advantage, but beyond that, the service would launch with a huge potential customer base. By integrating the new service into iOS, iTunes, and Apple TV, Apple will reach all of its hundreds of millions of customers in addition to existing subscribers to the Beats Music streaming service.

Apple is also reportedly revamping the Beats Music Android application, so it, too, will attract customers who use the mobile operating system with the largest global market share.

Combine Apple’s price advantage, its marketing prowess, and its unsurpassed market penetration with its history as a music innovator, and you have a solid foundation for streaming success.

Music Innovation Won’t Stop at Streaming

Although Apple is set to launch a streaming service that could quickly become an industry leader, the company isn’t content to stop there. Apple knows that customers crave a unique experience that combines the best of streaming and physical CDs, and it’s working on a product to meet that demand.

Apple and U2 have been collaborating on a secret interactive digital music experience— something so unique and engaging that it could tempt music fans into buying whole albums again. According to Bono, this new audiovisual format can’t be pirated and will bring back album artwork while giving fans a behind-the-songs experience.

Fans always want to be closer to their favorite artists. During my time at Apple, my friend Ty Roberts of Gracenote created the technology behind the enhanced CD, which offered an immersive listening experience and helped to usher in the digital music revolution.

Today, Apple and U2 appear poised to bring a next-generation version of that concept to the digital world, while helping artists protect their rights and income.

Streaming music as it exists today probably isn’t the final destination for music because we crave something more — a richer experience that combines what we miss with what’s still to come. Just as it did with the iPod and iTunes, Apple will create the next listening experience that will help us delve deeper into our favorite tracks and get closer to our favorite artists.

This article was first published on www.huffingtonpost.com/tech/.

To your best success,

Kelli Richards, CEO of the All Access Group, LLC

PS: Subscribe to my FREE All Access Group Newsletter https://bit.ly/AAGNewletter

PSS: Listen to an entire library of intimate discussions with industry visionaries https://bit.ly/AllAccessPodcastSeries (Priceless)

 

 

 

Can Apple’s Interactive Digital Music Solution Refresh the Music Industry?

Kelli Richards April 2, 2015

When U2 released its album “Songs of Innocence” with an exclusive iTunes partnership, the band was trying to figure out something a bit more complex than simply reaching as many fans as possible. It was grappling with which side of music history it wanted to fall into: the “stream or die” path of slowly decreasing record sales and pirated downloads or the path to reviving the music industry.

While automatically downloading the album to all iTunes users’ libraries felt a little too “Big Brother” for some consumers, it’s a great example of revenue-generating experiments on the horizon. As piracy and streaming continue to cut into artists’ revenues, bands and record labels are actively upping their game to encourage fans to purchase more music, goods, and experiences.

#008 - KELLI - 2 of 3Few artists are likely to follow in U2’s footsteps with the same strategy after the backlash from iTunes users, but when a challenge emerges in the market, we can always look to Apple to lead with the most creative solutions. The “Songs of Innocence” maneuver was Apple showing its hand: The solution to diminishing music sales could be an interactive digital music approach.

How Innovation Shaped the Music Industry’s Path.

Fans crave a sense of being closer to the artist, and even 20 years ago, Apple was involved in making this happen. During my years at Apple, my good friend Ty Roberts of Gracenote had created something called the enhanced CD, which created the same types of immersive artist-to-fan experiences for the CD (years ahead of the digital online music curve).

For more than 25 years, Apple has been a leading innovator in the way bands make, market, and distribute music. During my tenure driving music initiatives at Apple, I spent a fair amount of time encouraging artists to use Macintosh (coupled with software such as Pro Tools) as a partner in liberating their music-creation process from expensive recording studios. For the first time, artists could write, record, and mix their music from their own home studios at their leisure.

The digital landscape subsequently changed the industry forever. The 2001 introduction of the iPod and the launch of iTunes in 2003 were seismic shifts. But when songs first became available in MP3 format, pirating software such as Napster and BitTorrent took over, costing the music industry billions in illegally downloaded songs every year. To be fair, both services attempted to demonstrate to record labels how they could monetize the many millions of users who were accessing songs through these torrents — but those efforts fell on deaf ears back then.

This demand for free media led to the development of streaming music options such as Spotify and Rdio. While access to artists is at an all-time high (a pro for consumers and smaller bands), the sweeping popularity of these applications deprives established artists of fair compensation. Streaming music has its share of detractors, including Taylor Swift and Radiohead’s Thom Yorke. These big-name naysayers choose to ride a new wave of marketing and distribution that will protect their hard-earned income: the creation of products desirable enough (and personal enough) to coax fans into paying.

How Interactivity Feeds the Artist and the Fan

Interactive digital music is one attempt at recapturing these lost music dollars. Rather than downloading individual songs (legally or illegally), interactive albums give fans access to a rich, immersive visual and audio experience with add-ons they can’t get from a streaming service, such as photography, interactive lyrics, and fan remixes.

Then, these interactive downloads can be woven into an artist-focused app that organizes each artist’s concerts, brand partnerships, merchandise, and product offerings into one place and sends revenue straight to the artist — instead of to the other players in the music ecosystem.

Interactive digital music is a perfect extension of Apple’s philosophy because it allows musicians to embrace their creativity and recapture some of what made physical albums special. It’s a flashback to a time when artists had the resources to care about the presentation of the artwork, write long-form albums on specific themes, and design a rich and powerful artist-to-fan experience.

Although we can sense hunger from fans for more of this engagement, we don’t yet know how much money they’re willing to pay for these types of experiences or how they’ll actually embrace these opportunities. One of the most important aspects of developing any new product is deciding whether it meets the needs and desires of consumers. But as Apple has proven time and again, consumers often don’t know they want something until it’s presented for them to try.

Like anything in marketing, interactive digital music is an evolving experiment. But as long as companies dabbling in this arena avoid a fiasco like Sony’s ill-fated anti-copy rootkit technology, there aren’t a whole lot of foreseeable downsides. Apple has the perfect opportunity to capitalize on the growing interest of artists, fans, and its own products that can deliver this new immersive experience.

The music industry has always been about more than sounding good and getting a record deal. But today, artists have to give more than ever just to get what they got in the past. Artists who want to recoup lost sales and protect their livelihood from piracy must be willing to try new things — and surprise and delight fans with engaging, cutting-edge, interactive experiences.

This article was first published on Innovation Insights.

To your best success,

Kelli Richards, CEO of the All Access Group, LLC

PS: Subscribe to my FREE All Access Group Newsletter https://bit.ly/AAGNewletter

PSS: Listen to an entire library of intimate discussions with industry visionaries https://bit.ly/AllAccessPodcastSeries (Priceless)

 

How The Apple Watch Is Paving The Way To A New Generation Of Wearable Technology

Kelli Richards March 26, 2015

When the iPod, iPhone, and iPad launched, they gave way to entirely new categories of MP3 players, smartphones, and portable computers. They were hardly necessities when they hit the market, and the prices seemed exorbitant at launch. In fact, people didn’t realize they wanted–let alone needed–these devices as part of their lifestyles when they first came out. That’s part of Apple’s magic.

Each of those devices proved its worth over time by offering consumers simple conveniences through innovative technology. Now, iPhones and iPads are ubiquitous and deemed essential items for businesspeople, students, and anyone with a desire to be connected.

Apple Watch whiteThe next frontier is wearable technology, and with the Apple Watch set to arrive this spring, Apple is preparing to blaze the trail in the marketplace, just as it did with its other iconic devices.

The Difference Is in the Details

Apple devices have gone mainstream because they’ve transformed people’s lives for the better. That was the primary goal. The products enabled users to become more productive and efficient, with the minimalist style and ease that Apple products are famous for. While its smartwatch might not be the first one in its class, Apple is determined to set it apart from the rest.

For starters, the company hired several established senior-level executives from the fashion industry to collaborate on the watch and invited fashion houses to weigh in. The result? A watch that offers unparalleled stylistic options and personalization. And once you get past the beauty of it, you can peel back the layers and discover the functionality that makes this wearable unique.

As expected, the Apple Watch will integrate seamlessly with other Apple devices and connect with Siri to enable quick reminders and real-time requests. The watch also supports Apple Pay, which is being accepted by a growing number of retailers.

Users will no longer have to fumble around to find their hotel keycards and boarding passes, either. The watch will unlock hotel rooms at select chains and speed users through the airport with boarding pass access in select airlines.

Like the iPhone, the Apple Watch will continue to simplify a number of daily tasks. Before long, you’ll wonder how you ever functioned without it.

The Future of the Apple Watch and Wearable Tech

The functionality of wearable tech makes these items true lifestyle partners. As they assist you with multiple routine tasks in personal and professional settings, they’ll quickly become must-haves due to how integrated they are in your life.

The Apple Watch will give you the power to optimize daily tasks, leverage apps for information and communication, and be more productive and efficient in general, just as smartphones do. But with the Apple Watch, you’ll be able to do it all hands-free rather than having to carry your phone around in your hand.

But as wearables become mainstream, the industry will become ripe for innovation in multiple directions. Although few consumers have gotten past Apple Watch’s sticker shock, more niche groups will inevitably be identified as potential customers, including those interested in tracking personal fitness (be it weekend warriors or professional athletes) and elite frequent flyers.

When Apple revolutionized smartphones with a more sophisticated (and expensive) option, some questioned the value in paying hundreds of dollars for a cell phone. Consumers also greeted the iPad with skepticism. But soon after, users uncovered the plethora of handy features and the immense value behind these products, and today, you’d be hard-pressed to find anyone who’s not clenching a smartphone at this very moment.

As the price of the Apple Watch comes down, the same will prove true with this new wearable tech. Instead of simply being a timekeeper, it will be a timesaver–and an indispensable part of your daily routine.

This article was first published on Inc.com

To your best success,

Kelli Richards, CEO of the All Access Group, LLC

PS: Subscribe to my FREE All Access Group Newsletter https://bit.ly/AAGNewletter

PSS: Listen to an entire library of intimate discussions with industry visionaries https://bit.ly/AllAccessPodcastSeries (Priceless)

 

 

Turn Up Your Volume: 5 Big Moves Entrepreneurs Can Learn From Music Moguls

Kelli Richards March 19, 2015

Music moguls and entrepreneurs have a lot to teach each other. But don’t worry; you don’t have to sing like Beyoncé or turn tables like Skrillex to bring the music to your business.

When you think about it, there are multiple ways that the music industry reflects what you’re trying to accomplish as an entrepreneur. Music rewards innovation and originality–finding “the next big thing” is a mantra you both share–and you both aim to immerse customers in rich and compelling experiences, right?

electric guitarSo don’t be afraid to unleash your inner music mogul once in a while; it could actually do amazing things for your company. Here are five mogul moves you could consider making:

  1. Trust your gut. If everyone in the music and tech industries followed the traditional path to success, we wouldn’t have game-changers like The Beatles, Steve Jobs, and Richard Branson. Trusting your instincts–even if it means veering from the safe path–can lead to your most creative, innovative, and ultimately successful decisions. Only you know where your passions lie and how to tap into them, so trust your gut, and don’t listen to the naysayers.
  1. Take big risks. Music moguls are always willing to try something new–whether it’s a creative approach to a tour, an unlikely collaboration, or a new distribution method. Taking risks is what separates the innovators from the followers. Whether it’s reaching out to that intimidating potential collaborator or launching an experimental project, the only way you’ll see amazing outcomes is by taking risks in the first place. You have everything to gain.
  1. Connect to larger causes. Music moguls are masters at leveraging their brand power to have a positive social impact and expanding their influence at the same time. They’re willing to lend their voices and faces to causes they believe in, take bold action, and make their fans and followers proud advocates. Entrepreneurs need to embrace the power they have to connect to the wider world and start creating the kind of positive legacy they dream of.
  1. Create an A-list posse. Entrepreneurship is often seen as a one-man show, but it’s important to realize that you typically can’t succeed on your own. Just as music moguls surround themselves with a strong team of artists, managers, lawyers, agents, and publicists, entrepreneurs should bring trustworthy, inspiring people into their projects. With a supportive network behind you, your ideas, customer base, and passion for your work will flourish. And be sure to have a trusted advisor by your side to help you develop your posse and collaborative partners. Choosing the right team is the most vital step in any successful venture. As music innovator Pharrell Williams said, “You are only as good as your team.”
  1. Find the next big thing. You can be as tech-savvy and business-minded as you like, but if you can’t create buzz around your next new product or idea, nobody will know or care. The music moguls are experts at creating buzz. Take Spotify, for example. It crafted a powerful launch model by using invite-only access to drum up anticipation and demand for its new product, which subsequently became an industry game-changer.

My own career has been a journey from music publications to a major record label to a tech giant to the crazy, disruptive startup environment of Silicon Valley. It’s definitely grown from there, but what I’ve experienced time and again is that no matter where I am, when powerful tech innovation and the bold music industry engage, it creates an intensely creative atmosphere.

Music moguls and entrepreneurs have a lot to teach each other. But don’t worry; you don’t have to sing like Beyonc or turn tables like Skrillex to bring the music to your business. All you need are these simple tips, a trusted advisor to help you chart your course and create the powerful collaborations you need, and your own entrepreneurial instincts and intuition, and you’ll be on your way to finding your inner music mogul to the delight of all of those you’ll serve

This article was previously published in Inc.com magazine

 

To your best success,

Kelli Richards, CEO of the All Access Group, LLC

PS: Subscribe to my FREE All Access Group Newsletter https://bit.ly/AAGNewletter

PSS: Listen to an entire library of intimate discussions with industry visionaries https://bit.ly/AllAccessPodcastSeries (Priceless)

 

 

5 Critical Lessons in Mergers and Acquisitions From the Apple-Beats Deal

Kelli Richards March 12, 2015

Mergers and acquisitions are notoriously complicated, clumsy, and fraught with bad feelings when they’re not executed carefully and strategically. Often, leaders fail to communicate, which derails productivity and leaves employees worried about their jobs. Companies also tend to struggle to manage customer integration, branding, and media relations during the transition.

Last year, Apple shocked the world when it acquired Beats Music and Beats Electronics for $3 billion. Along with the fanfare that accompanies any Apple announcement, analysts were scratching their heads as to why Apple would buy Beats–a company that’s been criticized for producing flashy headphones with subpar sound that could conflict with the sleek, functional Apple brand.

But Tim Cook and his team knew what they were doing, and the acquisition has progressed relatively smoothly–though the integration and results have come about a bit more slowly than anticipated.

Here are a few lessons you can learn from this high-profile deal to make your own merger or acquisition as seamless as possible:

1. Look for the Ultimate Win-Win Scenario

When considering a business move as significant as a merger or an acquisition, look for a win-win situation. The ideal scenario is one in which both sides stand to gain significantly.

In the case of the Apple-Beats acquisition, Apple needed a music streaming service so iTunes could compete with Spotify and Google Play. Beats also brought “street cred” and the opportunity to expand the company’s existing product line. Meanwhile, Beats needed more market share.

It didn’t hurt that Apple and Jimmy Iovine have a history. Iovine stated publicly that he always felt like Beats belonged with Apple because of its “deep commitment to music fans, artists, songwriters, and the music industry.”

2. Choose the Best Structure

When building the ideal scenario, determine whether it would be better to keep the companies running as separate entities or integrate them under one umbrella. Ensure that you get input and buy-in from both sides so it doesn’t feel like one company is steamrolling the other.

Part of the reason the Apple-Beats acquisition has been so straightforward is that Beats effectively shut down and has been fully integrated into iTunes. To accomplish this, both companies needed to work together to place the best Beats employees in key roles at Apple.

3. Get All Leaders Involved

For a change as important as an acquisition or a merger, senior executives in both companies should be active participants in the process. The CEO, COO, and relevant department heads all play a role. For example, the CEOs and heads of PR will want to work together to craft a unified company message and manage the media strategically and effectively.

4. Identify Roles for Key Players

One of the most difficult aspects of mergers and acquisitions is downsizing. When management roles overlap, you’ll need to restructure or consider layoffs. Leaders from both teams should put forth their top candidates and negotiate to determine who will fill specific roles. You’ll have to come to terms with the fact that some important figures may have to leave the new company with a severance package.

In the Apple-Beats deal, Apple was able to retain and integrate Beats’ crucial players into the iTunes team. Iovine and Dr. Dre now hold senior roles at Apple, and others, including Ian Rogers, Trent Reznor, and Bozoma Saint John, have stayed on following the acquisition.

5. Don’t Forget About Culture

The need to integrate two different corporate cultures is often overlooked, which has caused challenges on the other side of the financial merger and acquisition between Apple and Beats. These nuances must be considered early on. If cultural integration isn’t properly addressed, it can not only hinder morale, but it can also lead to plummeting productivity, higher turnover rates, and sabotage.

This is where a cross-functional integration team can influence the outcome. This team can evaluate the cultural differences between the two companies and tackle them directly to mitigate challenges and avoid surprises. This way, you’re not just throwing new employees into an unfamiliar environment and expecting them to know the rules, which are sometimes unspoken. This is subtle but incredibly significant.

While merging or acquiring, it’s important to remember that the integration could take longer than anticipated. The transition may not be seamless or swift, but by crafting a deal that makes strategic sense for both parties, communicating openly, and working to retain key players, you’ll be much more likely to succeed as a united force.

This article was previously published in Inc.com

To your best success,

Kelli Richards, CEO of the All Access Group, LLC

PS: Subscribe to my FREE All Access Group Newsletter https://bit.ly/AAGNewletter

PSS: Listen to an entire library of intimate discussions with industry visionaries https://bit.ly/AllAccessPodcastSeries (Priceless)

 

 

How to Harness Power Like a Celebrity

Kelli Richards March 5, 2015

In the mid-1990s, Apple ran a series of insightful ads entitled “Power Is,” featuring several celebrities describing what power meant to them.

Spike Lee said power is succeeding when the odds are against you and you have a constant desire to learn. George Clinton, on the other hand, shared that power is the ability to motivate, communicate, and reinvent yourself. Marlee Matlin described power as having confidence, no limits, and the freedom of expression.

#911 KELLI 2Simply by their celebrity status, all these people have a certain amount of power–a power to live how they want, influence others’ perspectives, and motivate people to take action. Of course, this power has its downside. How would you like your every move publicly dissected? But if celebrities treat that reality with respect and use it to uplift, inspire, and encourage others, then they can make a real difference–as well as a profit from their brand and their reach.

The question is: How do everyday people–specifically entrepreneurs–obtain this power?

While there is such a thing as “overnight success,” most celebrities work hard over a long period of time to reach their powerful status. Here are three strategies of the stars that business professionals can use to make a difference in the world and do things that truly matter to them:

1. Build Your Tribe

Who you align yourself with affects your values, reputation, success, and often your financial well-being. Most success stories involve individuals surrounded by people they trust who share their values and genuinely have their best interests at heart.

Take Oprah Winfrey, for example. She has had consistent support from incredibly loyal staff, close friends, and colleagues who have stood by her for decades. Personally, she’s benefitted tremendously from the mentor relationship she enjoyed with the late Dr. Maya Angelou, as well as from her long-time partner, Stedman Graham, and her best friend, Gayle King.

Jimmy Iovine and Dr. Dre’s business partnership with Beats is another great example of a professional relationship that was mutually beneficial. Beats proved to be highly profitable for both of them in its recent sale to Apple–something that may have been more challenging to do if not for the power of their partnership.

2. Pursue New Ventures

If you’ve had success as an entrepreneur once, you already know how to make something from nothing. Now, you have the ability to take your experience, resources, and prominence to create new businesses that fulfill a lifelong dream or generate revenue streams for a cause–or both.

Actor Paul Newman founded Newman’s Own in 1982 with pal A.E. Hotchner after his homemade salad dressing became a hit with friends. The company’s offerings have expanded, but always with the purpose of donating all proceeds to charities. To date, the amount contributed has surpassed $300 million.

Among other entrepreneurial endeavors, Sandra Bullock opened the eco-friendly Austin, Tex.-based Bess Bistro. She must love this pursuit because she was involved in every detail of making it come together.

3. Explore Other Interests

If you look at most celebrities’ rsums, you’ll notice a large number of multihyphenates–people with multiple job titles. It’s rare to truly excel in a number of areas, but many talented people who work hard can do it. Don’t feel like you have to stay in one industry or skill set. Branching out can often create multiple sources of income and fulfillment.

Take Beyonce Knowles, for example. She doesn’t stop with music–she’s built a business empire endorsing companies like H&M, creating a line of fragrances, and heading up a successful clothing company. It’s no wonder she topped the Forbes Celebrity 100 list.

You should also use a variety of tactics to engage with your audience via social networking. It’s what Hillary Clinton calls “smart power” (i.e., finding ways to connect with people so they can then influence their governments). While Clinton’s celebrity status often distracts from her work, she’s excellent at using her power to engage and empower youth, women, and entrepreneurs as she works toward change.

You may not be a “celebrity” to the general public, but if you’re successful in your field, there are likely a number of people who know who you are. As your recognition grows, the number of people you influence will increase. In all of these cases, the celebs referenced have used their power and influence to make a difference in a way that allows them to invest their heart, soul, energy, passion, time, and even money into something they love. That’s real power.

What will you do with your power?

This article was previously published in Inc.com

To your best success,

Kelli Richards, CEO of the All Access Group, LLC

PS: Subscribe to my FREE All Access Group Newsletter https://bit.ly/AAGNewletter

PSS: Listen to an entire library of intimate discussions with industry visionaries https://bit.ly/AllAccessPodcastSeries (Priceless)

 

 

 

The Super Connector’s Guide to Making Powerful Business Introductions

Kelli Richards February 26, 2015

As an entrepreneur, you understand the importance of having a strong network. What many people don’t understand is that it’s not always who you know, but what you do with those connections, that matters.

Throughout my career, my extensive network in Silicon Valley has allowed me to create intros for startups seeking funding for their ventures and secure celebrities like Jerry Seinfeld for corporate events. But I haven’t done this by connecting with a bunch of random people on LinkedIn; I’ve nurtured these relationships through the power of reciprocal networking.

If you aren’t actively looking for ways to make valuable introductions for your connections, your network isn’t as strong as it could be.

Here are a few ways to make winning introductions that will lead to lucrative long-term opportunities for you and your connections.

How to Make a Powerful Business Introduction

people-network-10032685When you start making business introductions in person, it can feel a bit awkward. But the key to a successful connection is a clear understanding of what each individual has to gain from the relationship. If your connections don’t see an advantage to meeting the people you suggest, they’ll be skeptical of your intent.

A proper business introduction immediately erases confusion among mixed groups of people. It sets the stage for respectful interactions and eases the otherwise uncomfortable first conversation.

Always introduce the person with more authority first. Adding explanatory statements after saying each person’s name will also get the conversation flowing naturally and provide context. These can be simple statements such as their job titles.

When introducing one person to a group, announce that person’s name and identifier, and introduce each group member in the order they’re sitting or standing.

Connecting people who offer complementary services is a great way to promote mutually beneficial relationships. You can also offer to let people you respect sift through your LinkedIn connections and facilitate these meetings to add value.

Tips for Navigating the Uncomfortable Email Introduction

Making introductions in person usually feels less forced than sending emails out of the blue, but it’s not always feasible to get the two people you want to connect in the same place at the same time. This is where email introductions come in.

When emailing your connections to establish an introduction, make sure you always:

  1. Ask for permission first. Explain the value proposition for each party meeting the other, and ask if they’d feel comfortable with you making the connection.
  1. Mention whether they’ve met before. People often forget brief meetings, and the reminder can save them some embarrassment.
  1. Make haste slowly. Good introductions require careful preparation. Think through how both parties could benefit from each other, and spell it out in an email. Hurried, ill-planned emails can have a negative impact on these burgeoning relationships–and your reputation.
  1. Encourage the conversation. You never want to start an email thread, only to receive no response from either party. To avoid this social disaster, urge both people in the email to arrange a time to talk in the near future.
  1. Make action steps clear. Be straightforward in your email, and outline what the specific next steps should be.

Solid introductions always come down to adding value for other people. When you set up a long-term cycle of promoting mutual wins, you position yourself as a credible and trustworthy business connection.

Establishing a reputation for facilitating great relationships is the best way to increase your chances of success, no matter what field you’re in. And as this cycle of reciprocity continues throughout your career, the referrals, invitations, and unique experiences will start pouring in.

This article was previously published in Inc. 

To your best success,

 

Kelli Richards, CEO of the All Access Group, LLC

 

PS: Subscribe to my FREE All Access Group Newsletter https://bit.ly/AAGNewletter

 

PSS: Listen to an entire library of intimate discussions with industry visionaries https://bit.ly/AllAccessPodcastSeries (Priceless)

 

Know When to Hold ‘Em, Fold ‘Em, and Walk Away in a Business Deal

Kelli Richards February 19, 2015

When you first hit the Las Vegas Strip, the flashing lights and fast pace are overwhelming. With adrenaline coursing through your veins, you’re ready to try it all. But if you’re going to win, you need to take control and work on developing your poker face.

When new opportunities come along in business, you might feel just like you did on that trip to Vegas. But if you want to make the best decisions, you can’t let the excitement get to you. If you get emotional, the logical part of your brain will shut down, and you’ll be at the mercy of other people’s agendas.

Here are four tips to help you weigh your options, stay calm, and show the other players that you’re in control:

1. Don’t reveal your hand.

The principle of least interest, a term coined by sociologist Willard Waller, states that the person who appears to have the least interest in a relationship holds all the cards when forming a business deal or partnership.

In negotiations, always keep your cards close to your chest. You’ll maintain an advantage if you don’t reveal how you feel about an opportunity right away.

2. Consider the stakes.

Avoid getting swept up in the excitement of the game. Consider the hand you’ve been dealt as a whole. Does it serve your long-term business needs? Do you have good rapport with the other party? Will you be able to maintain a productive relationship?

If all–or most–of your business goal boxes are checked, then you’ll probably want to stay at the table.

3. Don’t go all in–yet.

If it’s your turn to bet, make sure you’re confident in your hand before pushing all your chips into the pot. Before making any business decision, you should have all the information you need. Clarify the facts, gather input from advisors you trust, and straighten out any inconsistencies in the agreement.

I once signed an agreement without first showing it to my lawyer. The other party wanted to close the deal quickly, so I signed because I didn’t want to miss out on what seemed like a significant revenue opportunity. It turned out to be a move I later regretted making. I’ve learned the importance of slowing down and getting the crucial input I need before taking action, particularly when the stakes are high.

Do a gut check before diving into any big decision. The deal could look promising–and you may have a good relationship or good rapport with the other party–but you may need to wait until you get some advice from an expert or a trusted advisor. If you feel yourself being pressured one way or another, step back and give yourself some breathing room and space. Never let someone else push you into taking an action you’re uncomfortable with or one that doesn’t feel right to you for whatever reason.

4. Know when to fold.

There will be times when folding and walking away from a deal may be your wisest move. If you evaluate the opportunity in front of you and find that the terms don’t work or the other parties involved are disingenuous, disrespectful, or otherwise unwilling to compromise and work with you to create a win-win, then it may be a sign to move on to the next opportunity.

Remember: Relationships are key, but business is business. Everyone is sitting at the table to make money. While giving in to the excitement and throwing down chips may be fun, making bad bets can cost you in the long run. The only way to come out on top is to pay attention to what’s on the table, bide your time, and play smart.

This article was previously published in Inc.

To your best success,

 

Kelli Richards, CEO of the All Access Group, LLC

 

PS: Subscribe to my FREE All Access Group Newsletter https://bit.ly/AAGNewletter

 

PSS: Listen to an entire library of intimate discussions with industry visionaries https://bit.ly/AllAccessPodcastSeries (Priceless)

 

 

How Writing a Book Can Advance Your Career

Kelli Richards February 12, 2015

A book can be a powerful tool for advancing your career and establishing yourself as a brand and as an industry leader.

When you think about promoting your brand, your mind leaps to speaking at industry conferences, sitting on relevant topic panels, contributing to online forums, and networking at events. But more and more professionals are also considering writing a book to boost their careers. And it makes sense: The market is ripe with literary opportunities, and the U.S. leads the way in self-published books each year, with 391,000 published in 2012.

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FreeDigitalPhotos.com

What’s more, writing a book is a great way to establish you as a credible industry expert. You can create a brand platform for yourself, increase your market value, differentiate yourself from competitors, and discover new ways to grow your authority in your field. But before you can add the title “published author” to your resume, you need to invest some time and energy in planning, crafting, and publishing your unique message–and understanding how the publishing world really works.

The Path to Becoming a Credible Published Author

The good thing about writing a book is that anyone can do it; there’s no licensing or training required. However, there’s more to writing and publishing a book than just powering up your computer. You have to plan and research to make your book–and, subsequently, your career–a success. Here are eight steps to create an effective writing and publishing process:

  1. Write what you know. Reflect on the topics you know best and are most passionate about. They will inspire you and make the entire writing process more fulfilling and enjoyable. As an expert in your field, it’s your experiences, insights, successes, authenticity, and–yes –failures that will set your message apart from all the others to convey authority and impact.
  2. Find your niche. Look around to see what relevant books are being published on your topic of choice; you may notice holes that you could fill within your target niche. Don’t be discouraged if your desired topic has already been written about. You can find a unique slant or approach that will differentiate you and your ideas.
  3. Write for your audience. Understanding what your audience wants and needs is incredibly important. Most of today’s readers are on the go, so they want to read content that gets straight to the point, solves real-world problems, and helps them learn new things quickly. Keep your topics focused, and format your book to appeal to your target audience.
  4. Brand yourself and your ideas. Consider creating a brand platform–with the book as the anchor and you as the authority–that drives home your message and leaves the door open for building upon it in the future. For example, a strong title will not only help you sell books, but it could also potentially galvanize an entire movement (e.g., “The 4-Hour Workweek”). I’ve always chosen very catchy titles for my books that still convey what the book is about, including “Taking the Crowd to the Cloud: Social Media for the Music Industry,” “The Art of Digital Music,” and “The Magic & Moxie of Apple: An Insider’s View.”
  5. Create a memorable presentation. Not surprisingly, the title and the back cover of a book are often the two most powerful things to consider before releasing your masterpiece to the world. They catch prospective readers’ attention and make them want to dive deeper.

I was very aware of this when designing the books, so the titles and subtitles are both catchy. In the case of “The Art of Digital Music,” the back cover was also carefully orchestrated–testimonials from credible third parties who will be recognized as relevant authorities or influencers in your field are very helpful in establishing an effective and immediate presentation and connection.

  1. Decide on your publishing path. Traditional commercial publishing might mean multiple inquiries and months of waiting, but that route is still considered more credible for some. However, given the promotional requirements put upon the author once a book is released, more authors are self-publishing with the help of distributors like BookBaby and Smashwords.
  2. Work with the best. Writing and promoting a book requires a lot of talent and fortitude, so work with a well-rounded team to get the best results. Ghostwriters and editors can ensure that your message and voice are polished and solid, and distributors and promoters can help you build and reach the perfect audience.
  3. Promote, promote, promote! Promoting your book and spreading your message is vital to both your literary success and your potential opportunities. If you put as much energy into marketing and promoting your book as you do toward writing and publishing it, you will discover many new ways to expand your authority and reach. Be aware that the author is always responsible for promoting the book, whether she’s distributing it herself or working with a commercial publisher.

Creating a campaign before the book is released is critical to having a successful launch. From promoting the book’s title and release date in your email footer weeks or months before it comes out to ensuring it’s available in all relevant outlets, the process can be taxing but rewarding. By encouraging colleagues and affiliates to promote it to their audiences and considering releasing it in multiple formats, you can connect with an even wider audience.

A book can be a powerful tool for advancing your career and establishing yourself as a brand and as an industry leader. For your endeavors to be successful, you must put careful thought and energy into the planning, writing, publishing, and promotional processes. In the end, your efforts could boost your reputation and unlock innumerable opportunities for the future.

This article was previously published in Inc.com magazine

To your best success,

Kelli Richards, CEO of the All Access Group, LLC

PS: Subscribe to my FREE All Access Group Newsletter https://bit.ly/AAGNewletter

PSS: Listen to an entire library of intimate discussions with industry visionaries https://bit.ly/AllAccessPodcastSeries (Priceless)

12 Affirmations For The Struggling Entrepreneur

Kelli Richards December 29, 2014

“This article was first published in LinkedIn”

Entrepreneurs are an optimistic lot. Naysayers might say “naïve.” But they have to be. Odds are against their success, but those who do succeed will provide for their families, solve customers’ problems, and possibly change the world in a big way.The best entrepreneur, therefore, has a healthy confidence that “I’ll be the one person in a thousand who makes it big.”

ID-100171812Still, even the most optimistic of entrepreneurs can have a bad day. Maybe the customers aren’t coming fast enough, or investors remain uninterested. Or maybe you’ve just been working for 24 hours straight and need to sleep. Whatever the reason, it’s important for entrepreneurs to get back on the positive side quickly, especially if they have employees looking to them to set the tone.

With that in mind, it’s helpful to have an arsenal of optimistic thoughts handy for those pessimistic moments.

12 Affirmations for the Entrepreneur

1. Go for it. Having something half done is worse than not having it all. Commit to doing everything you can to make it work.

2. There’s always a lag between doing something new and seeing results. Don’t be discouraged if things don’t look up right away.

3. If Plan A doesn’t work, there are 25 more letters in the alphabet.

4. Ambition is good, but don’t always live for the ending. Enjoy the process of building something from nothing, meeting customers’ needs, and providing jobs for your employees.

5. Do you need to look at the situation from a new perspective to find the solution? A coach, a friend, or a walk in the park can sometimes help you see new options.

6. When you fail, you’re one step closer to success.

7. If you’re not failing, you’re not trying hard enough or pushing yourself enough. What would you do if you had no fear? Go do that.

8. Believe in yourself and your vision. Some days, that will be all you have.

9. Related to that, trust your gut. Your instinct can be more instructive than a million books on entrepreneurship. Don’t ignore the small, nagging voice when it wants your attention.

10. Don’t rely only on yourself, though. You can’t do everything. Find a great team and do whatever is necessary to keep them close. The road to success — or failure — is more fun with people who believe and trust one another.

11. Listen to the naysayers just long enough to hear what you need to refine your business. Then, tune them out. It can be helpful to hear criticism, but you should surround yourself with people who want to help fulfill your vision.

12. Be in love with the problem more than you are with the solution. In other words, care more about solving the problem than solving it the way you think it should work. Sometimes, your first hypothesis is simply wrong, and you need to be open to trying new things.

It’s a challenge to start and run your own business. You won’t even imagine most of the obstacles you’ll face until you see them. But, success is 50 percent attitude, and if you give yourself a little pep talk when you’re struggling, you can keep your attitude in check.

Truly creating change requires a lot of work — and just the right amount of optimism.

What reminders have helped you get through the tough times as an entrepreneur? Share them in the comments. I’d love to hear your thoughts.

Until next time,

Kelli Richards, CEO of The All Access Group.

PS: Subscribe to my FREE All Access Group Newsletter https://bit.ly/AAGNewletter

The right mentor will also have the right CONNECTIONS to move any effort forward.  Be sure to ask who they think they can bring to the table around advisorship, possible collaboration and even funding.

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